How to Fix Hisense Roku TV Keeps Closing Apps

Does your Hisense Roku TV keep closing apps? If so, you may get frustrated, especially when you have recently purchased the TV. Worry not, since the issue is fixable and you can easily get your TV back in perfect condition.

Many users have reported on Reddit that when they try to open an application on their Hisense Roku TV, the device closes the application after some time. Some users reported that while using a streaming application, it gets closed after a few minutes. While there can be several reasons behind the issue, we have concluded some of the best troubleshooting methods that can help you resolve it.

Why Does Hisense Roku TV Keep Closing Apps?

As mentioned earlier, there are several reasons why your Hisense Roku TV is acting out. Some of the common ones include:

  • Accumulated Data.
  • Insufficient device storage.
  • Outdated apps.
  • Issues with TV’s software.
  • A glitch or bug in the system.
  • Hardware issues.
  • Amongst others.

So, these are some of the common reasons why Hisense Roku TV keeps closing applications.

How to Fix Hisense Roku TV Keeps Closing Apps

Now that we know the reasons behind the issue, let’s move forward with the methods to fix it. Try each method one by one, and let us know which method works for you in the comments below.

Clear the Cache of the App

Clearing the cache fixes most of the problems users face on their TVs as it refreshes the application. Here’s how you can do it on the Hisense Roku TV.

Step 1: On the remote control, press the Home button.

Hisense Roku TV Keeps Closing Apps

Step 2: Navigate to Settings > Apps.

Step 3: Choose See All Apps, and the list of installed apps will appear.

Step 4: Select the app in which you are having issues.

Step 5: Finally, select the Clear Cache option to remove the accumulated data.

Follow the same steps for all the apps you are having problems with.

Clear the Hisense Roku TV Cache

If clearing the app cache does not help you fix the problem, you can try clearing the cache of Hisense Roku TV. Follow the below steps to do so:

Step 1: Navigate to the home screen of the TV.

Step 2: Tap the Home button on the remote control five times.

Hisense Roku TV Keeps Closing Apps

Step 3: Press the Up button once.

Step 4: Next, press the Rewind button twice, then the Fast Forward button twice.

As soon as you do, the Hisense Roku TV will freeze for a few seconds, then restart, indicating the cache has been removed.

Power Cycle the Device

If there is a software glitch or bug in the TV, you need to power cycle the device. Power cycling is nothing but rebooting your TV in addition to pressing the Power button during the process. Here’s how you can do it:

Step 1: Turn off the TV and unplug the cord from the power source.

Hisense Roku TV Keeps Closing Apps

Step 2: Leave it for about 45 to 60 seconds.

Step 3: While it’s unplugged, press the Power button.

Step 4: Next, plug the cord into the source.

Finally, turn on the device and try loading the apps that were crashing, and the issue should be fixed.

Update the App

The update comes with bug or glitch fixes and improvements to the previous versions. If the app is not running on the latest version, it can cause several issues, including the app keep closing. Here’s how you can do it:

Step 1: On the remote control, press the Home button.

Step 2: Select the Apps icon, then choose the app in which you are having the problem.

Step 3: Choose Update from the menu options and follow the on-screen instructions to install the latest version of the app.

Step 4: After updating the app, try re-launching the app and see if the problem has been resolved or not. If not, move on to the next fix.

Update the Hisense Roku TV

You can also try updating the TV, as there might be some issues with the device and not the app. Here’s how you can do it:

Step 1: Navigate to the home screen by pressing the Home button on the remote.

Step 2: Go to Settings > About.

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Step 3: Choose Software Update and follow the on-screen instructions to update the TV.

Once updated, restart your Hisense Roku TV, try loading the apps that were crashing, and see if the problem is fixed or not.

Inspect for a Pressed Key on the Remote

If one of the buttons is stuck on the remote control, it might be the reason why the app keeps closing. If this is the scenario, you need to inspect the stuck key and pop it up to fix the issue.

If you are unable to find the stuck button, press all the keys one by one to get the remote to work again with the TV.

Uninstall the App

Similar to mobile apps, over time, smart TV apps develop issues. Since the app keeps closing, you should consider reinstalling it. Here’s how you can do it:

Step 1: Press the Home button on the remote.

Step 2: Navigate to Settings > Apps.

Step 3: Choose See All Apps to see all installed applications.

Step 4: Select the app you want to remove.

Step 5: Scroll down to Uninstall to remove the app from your TV.

Step 6: Restart the device and then re-install the app.

Factory Reset Roku

If the above methods do not work for you, you need to reset the Hisense Roku TV to its factory settings. Before doing so, note that this will erase all the data and settings; hence, make sure to keep the necessary backup. Check out our dedicated page on how to reset Roku TV to perform the factory reset.

Frequently Asked Questions

Q. How Do I Clear My Hisense Roku TV’s App Cache?

To clear an app’s cache, navigate to Settings > Apps > See All Apps. Select the app whose app you want to clear, then choose Clear Cache.

Q. Why Does Hisense Roku TV Keep Closing Apps?

It could be due to several reasons, such as accumulated cache data, a device running out of storage, issues with software, or others.

Q. How Do I Update My Hisense Roku TV?

You can check and update your Hisense Roku TV by navigating to Settings > About > System Updates.

That’s all about how you can fix the Hisense Roku TV that keeps closing apps. If nothing works, you should contact Hisense’s customer support team, as they can help you fix the issue.

If you have any questions related to the article, let us know in the comments.

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AUTHOR.

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Harsh Saxena

Hi! I am Harsh and I write about technology on different websites. I frequently write about these topics and cover them. I am available on Twitter at @Harsh4saxena or Email me at harsh4saxena@gmail.com to send in your feedback and tips. Worked at GadgetsToUse, BrowserToUse, DailyTechByte, FreshFounder, and with many other websites as an author and researcher.

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