Samsung offers a wide variety of TV models with impressive functionality. However, like any technology device, they’re not without their issues. Is your Samsung TV turning on and off repeatedly? If yes, then you are not alone as many users have faced the same problem on their Samsung Smart TV. Don’t worry here you will find the solution.
Samsung Smart TVs are among the best in the market. And there are many benefits of owning a smart TV. However, owning a smart TV isn’t without its challenges. A particularly frustrating issue is when your Samsung TV starts turning on and off by itself repeatedly. It’s important to note that this issue isn’t exclusive to smart TVs; Non-smart TVs may also be affected. Read on to check out the troubleshooting ways to fix it.
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Why Is My Samsung TV Turning On and Off Repeatedly?
There can be various things responsible for the Samsung TV turning on and off repeatedly. It could be due to a remote control, a bad power outlet, or others. We have added some troubleshooting methods to fix the issue. Before moving forward to the fixes, let’s see the common reasons for the issue.
- The Anynet+ (HDMI-CEC) feature is active
- The eco-solution feature is turned on
- Bad power outlet
- Outdated TV software
- The Sleep timer setting is enabled
- Connection issues
- The remote button is stuck
- The TV is overheating
The issue can be annoying, especially when you are watching a favorite show and suddenly the TV decides to switch off and switch on randomly.
Samsung TV Turning On and Off – Fixes
As mentioned earlier, this issue is frustrating, and this is where you start to question whether your TV is smart or not. However, there’s no need to worry. There are several troubleshooting methods available to address this problem.
There can be two situations, whether your TV give you the time between On and Off, or it doesn’t give any time. If it is the first situation, then your options get limited, but if you get enough time, you can follow all the methods. Before connecting with customer support, it is recommended to go through troubleshooting methods which can fix your Samsung TV turning on and off repeatedly and save your time.
Fix #1: Power Cycle the TV
The first thing to try to solve this issue is to leave your TV unplugged for sometime. In this method, all you have to do is disconnect any devices from the TV as well as remove the TV plug from the power outlet. Leave the TV unplugged for 60 seconds. After removing the power source, press and hold the power button of your Samsung TV for 30 seconds.
This performs a soft reset where anything present in your TV’s RAM will be cleared off. After the 60-second period, connect your TV back to the power and turn it on. Now observe and see if your Samsung TV is working without any issues. If not, you still have other troubleshooting methods to fix Samsung TV turning on and off.
Fix #2: Check for Cable Damages and Loose Cables
The power cable is an important part for your TV, and faulty cable can cause such issues. If there are any damages or cuts on the cable, it is advisable to get your TV cable replaced right away. Using your TV with a damaged cable can harm the TV. So make sure to check your TV cable properly and get it replaced if there is any fault. This might fix your Samsung TV turning on and off repeatedly if it was the real problem.
Also, if the cable is loose and causing it to disconnect from the power source, then this could be the problem, so be sure to fix it.
Fix #3: Check HDMI Connection and Cable
HDMI allows us to connect different devices with TV. And if you have connected multiple devices, then you should try this method as well to fix Samsung TV turning On and Off repeatedly. Yes, devices such as streaming stick can also cause such issues.
- Remove all the connected devices and check if the issue is fixed. If, yes then its additional devices causing the issue. If not, then its the issue with TV.
- Connect them back. Make sure to select the correct source. If the device is connected to HDMI 2, choose this from Source. And if no HDMI device are connected, make sure Source is set to TV.
- Only use good quality HDMI cables.
Fix #4: Inspect the TV Remote
The remote is an important device that you use to control your TV and perform basic functions right away. With that being said, a damaged remote could be causing your Samsung TV to turn itself on or off. Especially, if the power button on the remote is stuck into the remote.
To solve this issue, you can simply use a pin to slowly free the button. Or the best you can do is remove the batteries from the faulty remote and get yourself a replacement remote or try a universal remote. This should solve the issue of your Samsung TV turning on and off repeatedly.
Fix #5: Disable Auto Power Off
Most smart TVs have special power-saving modes. With this mode enabled, your smart TV turns itself off when it’s not being used for a certain time. If you feel that the power mode is turning your TV off, you might want to disable it by following these steps.
- Press the Settings button on your TV remote.
- Now navigate to General & Privacy.
- Next, go to Power and Energy Saving. In some TV you might need to select Eco Solution.
- Make sure that you select Off for the Auto Power Saving and Auto Power Off.
- Your TV should no longer be turning itself off.
Fix #6: Disable Sleep Timers
Another useful feature Samsung TVs come with is the sleep timer. This feature turns off the TV automatically after a selected time. While this is a good feature, it can sometimes be a problem when you are preparing to watch your favorite program and your TV goes to sleep. Follow the below steps to disable the sleep mode on your Samsung TV.
- Grab the TV remote and press the Settings button. or Navigate to Settings with different method.
- Navigate to General & Privacy.
- Now, navigate to System Manager and choose Time.
- Select Sleep Timer and then choose the Off option. Next make sure to turn off the Off Timer option as well.
- Your Samsung TV will no longer go into sleep mode.
Fix #7: Check for Software Updates
Sometimes the cause of this behavior for your TV could be a software bug. In this case, first check if your TV has any software updates that might help address this problem. And if there is any new firmware update, install it on your TV. Here is how you can update the firmware on your Samsung TV.
- Using the TV remote, press the Settings button and choose All Settings.
- Select the Settings menu and then Navigate over to Support.
- Now choose Software Update, followed by Update Now.
- The Samsung TV will check for updates if available and download them right away.
- If you have an older Samsung TV model (2020 and older), you can follow this guide to check for software updates.
Fix #8: Disable Power On Option
If you have multiple devices in the room that are being controlled via the Smart Things app by Samsung, you might want to disable the Power On with the mobile option. Here’s how to do it.
- Select the Settings option from your TV’s home screen.
- Navigate to Connections followed by Network.
- Choose Expert Settings and then select Power On with Mobile.
- Make sure to select the Off option to turn this feature off.
- Your Samsung TV should no longer turn itself on automatically.
Fix #9: Check TV Event Logs
Samsung TVs that were released in 2019 and later have the option for users to check the logs for their TVs. Here is how you can check the event logs for your Samsung TV.
- Grab the TV remote and press the Setting key and go to All Settings.
- Now, select the Support option from the menu.
- Choose the About TV option and finally select Event Logs.
If you see Power on Reason appear in the Event Logs these could be the following reasons why your TV would turn itself on.
- The YouTube app could be causing your TV to start up if it’s connected to the same WiFi network. In this case, you can switch to another access point when streaming YouTube on another device.
- The brightness sensor on your TV automatically adjusts itself when set in Ambient Mode. To solve this, simply disable the Ambient Mode option.
- Sometimes while switching on a device the TV might also switch itself on as they are both set up to switch on whenever either one is powered on. You can solve this by turning the Bluetooth off on your other device or maybe turning it off on your TV.
Fix #10: Use Samsung Device Care
If you are having issues with your Samsung TV, then Samsung Device Care could provide you with a solution. For those unfamiliar, device care is an in-built self-diagnostic feature on Samsung TVs that can help troubleshoot many different TV problems. Here’s how you can perform it:
Step 1: Press the Home button on the remote and select Settings.
Step 2: Navigate to Support and then select Device Care.
Step 3: Select Start Device Care, and the scan will begin.
Fix #11: Factory Reset your Samsung TV
If the above methods have helped solve the issue, performing a factory reset should solve all of the problems right away. Do note that all your settings and any apps that you have installed, including account data, will be erased from your TV.
So make sure to have a picture of all of the custom settings made by you for your TV. Because different Samsung TVs have different ways to reset a TV, you can follow this guide to reset almost any Samsung TV.
Contact Customer Support
If none of the methods listed above work for you and Samsung TV still turning itself on and off repeatedly, it’s time to contact Samsung support, as it’s a problem that needs professional help. They might need event log, so make sure to take picture of the same. If you have a warranty for your product, you could get the TV repaired or replaced for free. If not, you can ask customer support for expected cost.
Frequently Asked Questions
What to do when Samsung TV turns On and Off repeatedly?
When your TV turns on and off repeatedly, the first thing you need to do is power cycle the TV. If that does not work, you can move on to other troubleshooting fixes. And if nothing works, you can contact Samsung customer support.
Why does my Samsung TV keeps turning Off after a few seconds?
There could various reasons why your Samsung TV keeps turning off itself. The common reasons for the issue can be settings or the external devices connected to the TV. Check out our dedicated guide to fixing the Samsung TV keeps turning off issue.
So, these are some of the best ways you can try to fix the Samsung TV turning on and off repeatedly. I hope one of the methods helped you fix the issue. Let us know which method works for you in the comments. You can also always call for a technician if you are unable to fix the issue on your own.
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Thank you Thank you Thank you!!! Thought I would have to buy another TV until I found this site. Fix #1 did the trick. You guys are genius.
None of these worked for me but disconnecting wifi and then powering on the TV allowed the software update or whatever was causing the issue to fix. Posting here in case it helps.
Took Alan’s advise and turned the wifi off. After which I used a wired connection and interestingly the same issue took place. It became clear the issue is with the network connections.
Isolated the problem by using Google Chromecast and the TV seems to be working fine.