How to Fix Samsung TV Keeps Turning Off [10 Troubleshooting Methods]

Smart TVs are getting smarter by the day and it’s a good sign. However, there will always be some sort of issue that will plague the TV and cause it to be unsmart. One of the major problems a lot of Samsung Smart TV owners have faced is when the TV decides to suddenly switch itself off. This can get annoying when you might be watching your favorite sports show or movie. In this guide, we will be taking a look at the various troubleshooting methods you need to follow to fix Samsung TV keeps turning off issue.

There are several reasons why your Samsung Smart TV might keep turning itself off. While this can be annoying, it doesn’t always mean that your Samsung Smart TV has gone bad. It could be a matter of a few setting adjustments that can help fix this issue. Well, if you are looking for fixes for this problem, this is the guide for you.

Fix Samsung TV Keeps Turning Off Issue

Perform a Soft Reset

Even though it’s a Smart TV, there can be a few glitches or bugs that might be causing your TV to suddenly switch itself off. So, the best way to get rid of these temporary bugs is by performing a soft reset.

Now, when you perform this reset, you will not be losing any data whatsoever.

To perform the soft reset simply disconnect your Smart TV from its power source for 5 to 10 minutes. Once the time has passed, plug it back in and use the TV.

It shouldn’t switch itself back off. But, if it does, there might be a few settings you might need to adjust. Check the next step out.

Check Eco Solution Settings

Smart TVs are known to consume less power and will switch themselves off when the TV is not being used for a certain period of time. It is best to check if the Eco Solutions are enabled on your TV. If they are, you can turn them off.

fix samsung tv keeps turning off
IMG: Samsung
  1. Grab the TV remote and navigate to the Settings page.
  2. Now, select General, followed by Eco Solution.
  3. You will now see a list of options.
  4. Select the Auto Power Off option and choose Off.
  5. Your TV should no longer be switching itself off.

Check Sleep Settings

Just like the Eco Solution mode, the Sleep mode for your Samsung Smart TV will put itself into a lower power state. This is done when the TV is not being used and also helps to reduce power consumption.

If you feel that the Sleep Timer has been enabled on your TV, you can follow these steps to turn it off.

fix samsung tv keeps turning off
IMG: Samsung
  1. Using the TV remote, navigate over to the Settings menu.
  2. Navigate to General > System Manager and finally Time.
  3. Select  Sleep Timer and choose the Off option.
  4. Your TV will now no longer put itself into Sleep mode and switch itself off.

Even after making these adjustments, your TV keeps shutting itself off, you might need to check out the next step.

Check for Loose connections

Now with your Smart TV, you will be connecting multiple input devices with it such as a Blue-ray player, a game console, a set-top box or maybe even use the TV as a wired display for your PC. It is always good to check if the HDMI cable is an original one and is connected firmly at both ends.

Damaged and faulty cables or poor connections can cause your TV to not display anything and eventually turn itself off because of inactivity. So always use good quality cables, have firm conventions and also ensure that your TV is switched to the right input source.

Check for Faulty TV Remote

Remotes are important pieces of a lot of electronics and it’s no different when it comes to TVs. A damaged or malfunctioning remote could also be the cause for your TV to keep switching off.

fix samsung tv keeps turning off

There is a possibility that the power button on the remote is jammed and the remote keeps witching your TV off. In this case, simply replace the remote and you will be good to go.

Check for System Updates

Old and outdated software with some bugs can make your experience with the Samsung Smart TV a bad one. So it’s always best to have updated software on your devices at all times. You can follow these steps to update the firmware on your Samsung Smart TV.

fix samsung tv keeps turning off
IMG: Samsung
  1. Connect your Samsung Smart TV to the internet.
  2. Select the Settings option using the remote on your Samsung Smart TV.
  3. Head over to Support and finally Software Update.
  4. Choose the Update Now option to check for updates on your Samsung TV.

Cool Down the TV

If you have been using the TV for an extended time period, the TV will eventually heat up. It tends to heat up even more when there is no proper air circulation in the room. So, if your TV is running hot, leave it unplugged for a few hours and let it cool down to normal temperatures.

Just like how you need a break, your electronics need to take a break. Ensure that there is some sort of air circulation while operating your TV as it helps it to remain cool when being operated.

Check for Pranks

This might sound silly, but, it could also be a reason and there might not be anything wrong with your TV at all.

Since it’s easy to get a replacement remote, anyone in the room can be quietly using the remote to switch the TV off. Or, if they have a mobile device with infrared built-in, they can use their mobile device to switch the TV off. Or, they could be using the Samsung Smart Things app to control your TV.

It’s always best to watch out for such mischievous plays before determining that your TV has gone bad.

Perform a Hard Reset

The last and final option to head over to is by performing a factory reset. This should normally help with resolving all of your issues. Depending on what Samsung TV you have, the steps to perform the factory reset will change. You can refer to this guide to know how to factory reset your Samsung Smart TV.

fix samsung tv keeps turning off
IMG: Samsung

Visit the Service Center

If none of the troubleshooting methods have solved the switching-off issue, it might be best to send it to the service center. There could be any problem with it such as a bad capacitor, failed power supply, or maybe even a dying motherboard. If your TV is under warranty, you might be eligible for a replacement, if not, you might have to pay some amount to get it repaired. If the amount for replacement isn’t worth it, it’s sensible to go get yourself a brand new TV.

Wrapping up…

These are the various steps you need to follow to solve the issue of your Samsung Smart TV that keeps turning itself off. As mentioned above, the causes for this issue could be many, so it’s advisable to follow the troubleshooting methods one by one to determine what the actual issue is.

Have you faced an issue similar to this with your Samsung TV? If so, then which troubleshooting method helps you solve Samsung TV keeps turning off issue? Let us know about it in the comments below.

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By Joshua D'souza

Enjoys games, 90's hip-hop, and tech. Loves exploring the infinite world of laptops and food. Every ready to provide assistance in anything that rocks his boat. Will gladly enjoy capturing memories through various lenses. Worked previously at PiunikaWeb as an author and researcher.

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