Smart TVs have made life so much easier all thanks to the number of streaming apps and services. Gone are the days when you would have to wait for a particular channel on cable TV to play a movie or tv show. With so many apps out there, we are all spoilt with choices. Looking at how good this is, there can be a big drawback or issue. The issue begins when your TV will refuse to download the particular app.
This can get frustrating especially when the app that you want to download has a particular program that you simply want to watch no matter what happens. A lot of users, particularly those who own smart TVs from Samsung have been facing this issue multiple times. While there are a lot of troubleshooting methods to solve this issue, there is no official solution to fix this issue since this issue can happen at random. Whether you own mid-range Samsung smart TV or a high-end top-of-line Samsung smart TV, you are going to run into this issue.
In today’s guide, you can check numerous troubleshooting ways to fix apps won’t install on Samsung Smart TV.
Fix Apps not Downloading on Samsung Smart TV
Now, there can be a good number of reasons s to why your Samsung TV might not be able to download apps to its internal storage. The reasons can be as follows:
- Poor Internet Connectivity
- Issues with the App Store
- Low Storage Space
- Some Bugs or Glitches
- Pending Software Updates
Looking at how these reasons can trigger your Samsung TV to not download or install apps on your TV we can now take a look at the number of troubleshooting methods to solve the issue of Samsung apps not downloading to your Samsung smart TV.
Restart Your TV
Yes, this old-age trick that has been working perfectly for a good number of devices seems to do the trick for a good number of people. All you need to do is switch your TV off, unplug it from the power source for a few minutes and then plug it back into the power source. Now, power up the TV and launch the app store. Search for the app that you wish to download. The app should now begin to download right away to your Samsung TV’s storage.
If this method has worked for you, perfect. If not, you can check out the other methods that are mentioned below.
Sign out Of The App Store
Since the app store on your Samsung Tv handles and manages all of the apps whether it’s downloads or updates, there can sometimes be a few glitches with the app store. To sort this issue out, you will have to sign out of the App Store.
There are numerous ways you can use to sign out from the App Store, one is by opening the App Store, then selecting the account icon at the top right corner and tapping Account Preferences, now select the sign-out or remove account option.
You can also sign out of the Samsung Account from the settings, here are the steps for different models.
Sign Out Of Samsung Account On E, F, H, J Series
- Press the Menu button on your TV remote.
- Select the Smart Hub option on your screen.
- Now, choose Samsung Account.
- Finally, choose the Remove Accounts option
- You will be asked to enter the password for your Samsung Account.
- Choose the Done option when the password has been entered.
- You need to finally confirm the signout by selecting the Yes option.
- You have now signed out of your Samsung TV.
Sign Out Of Samsung Account On K, M, N, and Q Series
- Select the Settings menu on your Tv screen.
- Now, choose the General option.
- Finally, select the System Manager option.
- You should now see the Samsung Account option. Selec t it followed by My Account.
- Select the Remove Account option.
- Confirm that you want to remove the account by choosing the yes option.
- The tv will ask you to enter the password for your Samsung account.
- Once the password has been entered, you have signed yourself out of the Samsung account on your Samsung TV.
Check For Software Updates
Sometimes, the App Store will refuse to download or update any apps simply because there could be a software update that makes a few changes to the apps tore and your overall system. So, to prevent any problems when downloading an app, the App Store will stop downloads to clear the path for software updates.
We have a dedicated guide on how you can check and update the software on your Samsung smart TV.
Test Your Internet Connectivity
Sometimes, the internet can be an issue as to why the apps are not being downloaded on your Samsung TV. The good thing about owning a Samsung TV is that it has a dedicated tool built into the system that lets you test network connections. Here are the steps to test the internet connection on your Smart TV.
- Press the Settings button on your TV remote.
- Now, head over to Network followed by Network Status.
- You can test your network connection over here.
If you have an older or newer Samsung TV these are the steps to test the network.
- Open the Settings app on your TV.
- Select the General option and finally choose Network.
Here, you will be able o test if there is an issue with the network on your TV. If there are issues, you might want to reboot your router. If there are no issues and all is clear, you can download the app to your Samsung TV.
Clear Cache on Samsung TV
Sometimes, the storage space on your Samsung TV may run out of storage. When this happens the app Store will refuse to download any apps on your Samsung TV. There could also be cache files that might be eating up your storage space. Thankfully there is a way to clear the cache on your Samsung TV.
We have a dedicated guide on how you can clear the cache on your Samsung TV. Check the guide out here.
Reset Your Samsung TV
The last and final straw to fix this issue with your Samsung TV is to just perform a factory reset. Yes, with this step, you will lose all the data stored on your TV. any settings that you have adjusted, apps installed and accounts signed into along with your favorites will be removed from the device. So, make sure to take pictures of the settings, apps, and accounts present on your Samsung TV.
We have a detailed guide on how you can perform a factory reset on your Samsung TV. Check that guide out by heading right here.
This concludes everything that you need to know to solve the issue of the apps not downloading on your Samsung TV. With this guide in hand, you will now be able to solve the issue with ease. If you have questions or queries, feel free to leave them in the comments section below.