How to fix Samsung TV not responding to remote issue

One of the most important components of a TV is remote. A lot of devices need a remote in order to control the various functions it has. And for the best streaming experience, there’s a TV remote with controls for changing volume levels, channels, power as well as input sources. While remotes are great, they also come with a few issues. Starting off, they are delicate little devices, meaning that they are prone to damage which eventually results in a non-functioning remote.

A lot of people have been recently looking for solutions when they noticed that their Samsung TV is not responding to the remote. In today’s guide, we will take a look at the issue as well as the various steps you can follow to solve or fix Samsung TV not responding to the remote issue.

Let’s get started.

Fix Samsung TV Not Responding to Remote

There could be many reasons why your Samsung TV might not be responding to your TV remote. These issues can vary and be different from one person to another. Issues such as dead or weak batteries, damaged remotes, dirty sensors, issues with TV software, and broken buttons, or it can also be issued with pairing the remote if you use a smart remote with your Samsung TV.

No matter what the issue might be we have a few troubleshooting methods that you can follow to solve the issue of your Samsung TV not responding to your TV remote.

Check Your Remote Batteries

Since every remote out there works on batteries, there could be a possibility that your remote’s batteries have dried up or have gone extremely weak. In this case, you should get yourself a set of new batteries and insert them into the remote. Once you have changed the batteries, use the remote to control your TV. if the TV responds, you are good to go. If not, try the next step.

How to fix Samsung TV not responding to remote issue

Clean The Remote

Even after installing fresh batteries to your remotes if you still see it not responding, you might want to clean the remote. More specifically the top part of the remote is where the sensor is. Any type of dust, dirt, or grime on the sensor can prevent the TV from detecting the infrared signals coming from your TV remote itself.

How to fix Samsung TV not responding to remote issue

So to clean the sensor, get yourself a soft, dry, and clean cloth. Gently clean the top part of the remote until you don’t see any dirt or grime on the remote. Once cleaned, use the remote to see if the TV responds to the remote. If it does, well and good. If not, you might want to try out the next step.

Force Restart Samsung TV

Now, there could be a few bugs that might be temporarily causing your TV to not respond to your TV remote. In this case, what you can do is by restarting your Samsung TV. All you need to do is switch the TV off, unplug it from the power source, wait for 30 seconds or a minute, and then connect the TV back again. Once the TV has powered up, use the remote to see if it responds right away. If not, check out the next troubleshooting method.

How to fix Samsung TV not responding to remote issue

Check For Software Updates

Granted the TV remote doesn’t seem to be functioning properly. However, you can solve this by checking for updates on the Samsung TV. You can connect t a USB mouse to one of the USB ports on your Samsung TV and navigate through the Settings app to look for updates on your Samsung TV.

How to fix Samsung TV not responding to remote issue

Here is our guide that shows you how to check for updates on different Samsung TVs.

Pair The Remote Again

If you are someone using one of the smart Tv remotes from Samsung, you might want to pair the remote again. Sometimes, a few bugs can cause the TV to forget the device and hence lose pairing with the remote altogether. However, pairing the remote is simple and easy. All you need to do on the remote is press the Return and Play/Pause buttons on your Samsung Smart Remote simultaneously for three seconds. The pairing window will pop up on your Samsung TV.

How to fix Samsung TV not responding to remote issue

Check For Physical Damages

Since remotes are delicate, they can get damaged easily. However, you can check if your remote has such damage. First, see if there is any noise coming out of the remote when you shake it. If there is some noise, it could be possible that some component in the remote has broken loose inside the remote. Next, you need to check the buttons. If any or a good number of the buttons are either pressed in or simply don’t press at all, it could be that your remote is dirty or the buttons have gone bad.

Reset Your Samsung TV

If all the above methods didn’t resolve the issue, you might want to consider resetting your TV. Now, this isn’t an ideal solution, but if the method does work, you can have your Samsung TV respond to your TV remote right away. You can follow this guide that shows you how to perform a  factory reset on your Samsung TV.

How to fix Samsung TV not responding to remote issue


This concludes the guide on how you can solve the issue with your Samsung TV not responding to your TV remote. If even performing a factory remote dint solve the issue, you can choose to either get yourself a replacement remote you can simply get yourself a Universal Remote controller that you can pair with your TV. We hope this guide has helped you get a solution to the above-mentioned problem.

If you have queries, feel free to leave them in the comments section below.

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Joshua D'souza

Enjoy games, 90's hip-hop, and tech. Loves exploring the infinite world of laptops and food. Every ready to provide assistance in anything that rocks his boat. Will gladly enjoy capturing memories through various lenses. Worked previously at PiunikaWeb as an author and researcher.

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