Why Does Roku Keeps Restarting and How to Fix it? [9 Ways]

Is your Roku keeps restarting? If so, it can be really annoying or frustrating, especially when you are watching or want to watch your favorite show or movie. But worry not; today you will learn the reasons behind the issues and the methods to get the issue fixed.

For those unfamiliar, Roku is a famous brand that produces streaming devices and smart TVs. It allows users to access an array of content, from live TV to free streaming channels.

While it works perfectly, many Roku users have reported that their device is restarting itself while using it. If you’re one of those who is facing the same problem, read the article to check out the methods to resolve the issue.

Why Does Roku Keeps Restarting and What are the Common Reasons Behind it?

Various factors could be causing this problem, ranging from network issues to software glitches. Some of the common reasons why your Roku device keeps restarting are as follows:

Device overheating.
Technical issues.
Faulty cable and adapter.
Memory shortage.
Network error.
Outdated software.
Other software-related problems.

How to Fix Roku Keeps Restarting

Now that you know the reason behind the issue, you might be looking for steps to fix it. Worry not; read on in the later part of the article to fix the problem.

Power Cycle Roku

Power cycling is a simple solution that works most of the time to fix a problem. It’s nothing but rebooting the device in addition to pressing the Power button during the process. Follow the below steps to do so:

Step 1: Turn off the device and unplug the power cable from the source.

Step 2: Press the Power button for about 30-40 seconds.

Step 3: Next, plug the able into the source.

Step 4: Finally, turn on the device, and the issue should be fixed.

Check for Overheating

Another thing you need to ensure is that your Roku device is placed in a well-ventilated area and not covered or obstructed by any objects. You can also try using a fan to cool down the device. Here’s what you need to do:

Step 1: Turn off the Roku device and unplug the power plug.

Step 2: Wait for a few minutes, 5 to 10 minutes, until the device has been cooled down.

Step 3: Once it is cool down, turn the device on.

Check for Updates

Another thing you need to do is check for software updates in the settings menu and install any available updates to resolve software-related issues. Here’s how you can do it:

Step 1: Go to the Settings of your Roku device.

Step 2: Choose System > System Update.

Step 3: Select Check Now, and it will search for any new version.

Step 4: If there is an update available, the device will update it automatically.

Change the Power Source

If power fluctuations are the reason why the Roku keeps restarting, try plugging the device into a power strip with surge protection. If it’s already plugged into a power strip, try plugging the device directly into the wall outlet or into a different power strip.

Inspect for the Pressed Power Key

If the power key is stuck on the remote, it might be the reason why the device keeps restarting. If this is the scenario, you need to inspect the key carefully and pop it up to fix the issue.

Update the Problematic App

If the Roku device restarts specifically when you try to open an app, try updating the app since updates come with bug or glitch fixes and improvements over the previous versions. Here’s how you can update it:

Step 1: Press the Home button on the remote.

Step 2: Choose the Apps icon, then select the problematic app.

Step 3: Select Update from the menu options and follow the on-screen instructions to update it.

Step 4: Once updated, try re-launching the app, and your issue should be fixed.

Remove Unwanted Channels

Many users have reported that removing the unwanted channels from their Roku devices that they don’t use helps them in fix the problem. You can also give it a try and see if it works for you or not.

Check out our dedicated article on how to remove channels from Roku.

Factory Reset Roku

Even after trying all the methods to fix the Roku device that keeps restarting, if you are still facing the issue, you need to perform a factory reset. A factory reset will completely refresh reboot your device, and launch it as if it were new.

However, you should save a factory reset as your last resort since it will revert all of your Roku’s settings back to default, which means you have to start from scratch. Follow our dedicated guide to reset Roku.

Contact Roku Support

If your Roku is still restarting after factory resetting the device, there might be some hardware issues. In this case, it’s recommended to seek professional help or contact Roku customer support for assistance, as they will arrange for a technician to fix any problems.

Wrapping Up

So, these are some of the best ways through which you can solve the Roku keeps restarting problem. We have also explored the reasons why Roku keeps restarting with the solutions.

If the Roku is still restarting even if you have tried all the methods, you need to contact the support team for professional help. If you have questions related to the article, let us know in the comments.

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