How to Fix Read Receipts Not Working on WhatsApp

Are you not seeing the double blue tick even when you are sure that the recipient has read your WhatsApp messages? Or are you continuously chatting with a user, but your messages are not getting a double blue tick? If so, you are not alone; many users are having the same problem these days.

Today, you will learn how to fix read receipts not working on WhatsApp for Android and iPhone.

Even since WhatsApp launched, it has become one of the most popular instant messaging apps for sending text, images, documents, voice, and video messages, making voice and video calls, and much more content with an individual user or a group of people.

When you send a message to someone on WhatsApp, if there is a single tick, it means the message was sent successfully; a double tick means that the message was delivered to the user.

The blue double tick indicates that the message has been read by the recipient. The blue ticks work fine all the time if you do not see any blue ticks on the sent messages, even if you are sure that they are read by them or that they are continuously chatting with you, your messages do not have a blue tick.

Read on to check out the fixes for the issue.

Enable Read Receipts on Your Account

The first thing you need to do when the read receipts are not working on WhatsApp is check whether the read receipts are turned on or not because if you don’t see the two blue check marks, a blue mic, or opened next to your voice message, you or your recipient might have disabled the read receipts feature in the settings.

While you don’t have control over recipient read receipts settings, you can try checking and enabling your privacy settings to see if the issue is fixed or not. Follow the below steps to check and enable the read receipts on WhatsApp.

For Android

If you are an Android user and browse the WhatsApp app on it, follow the below steps to check and enable read receipts.

Step 1: Open the WhatsApp app on your Android phone.

Step 2: Click on the three-dot icon at the top and select Settings.

Step 3: Choose Privacy from the available settings.

Step 4: Here, you will see the Read Receipts option. Make sure it’s enabled; if not, turn on the toggle next to it.

Read Receipts Not Working on WhatsApp

For iPhone

If you have an iPhone and wish to enable read receipts in the WhatsApp privacy settings, follow the below steps:

how to fix whatsapp read receipts

Step 1: Open the WhatsApp app on your iPhone.

Step 2: Click on Settings and select Privacy.

Step 3: Scroll down and ensure that Read Receipts are enabled. If not, turn on the toggle for Read Receipts.

Recipients Read Receipts

If you are still not seeing the double blue tick even after enabling the read receipts in the settings, it means that the recipients to whom you are trying to send messages have turned off the read receipts settings on their account.

If this is the case, you will not be able to see the double blue tick even when they read your messages. Also, when they chat with you, all the messages will still be marked with a double check mark without a blue color.

Recipients Have Not Opened Your Chat

If they are online and the messages you sent to them are marked as double without a blue check mark, then they might not have opened your chat yet. WhatsApp will only show you a double-blue check mark when they read your message, either by opening your chat or by marking the message as read from the notification panel.

Messaging to a Person for the First Time

If you are messaging a person for the first time, it might be the reason why you are not reading receipts because when a person gets your message for the first time, a read receipt might not be sent to you due to WhatsApp’s privacy settings. If this is the case, you will only see the read receipts when they confirm your messages.

You Are Blocked

If you are only seeing a single check mark on the messages but your friend or other people are getting double check marks while sending the messages to the same person, there is a high chance that you are blocked by the recipient.

To confirm this, just check if you can see their status, online status, last seen status, and other things. If not, and another person is seeing one of them, then you are blocked. Also, if both of you are not able to see any privacy, then just message the person at the same time from both accounts and check the status. If the other person is seeing a double check mark and you are only seeing a single check mark, then you are blocked for sure.

Update the WhatsApp App

If the above fixes do not work for you, you can try updating WhatsApp to the latest version, as app updates come with bug or glitch fixes and improvements over the previous version and help you get rid of bugs that might be causing the issue. Here’s how you can update the app:

Step 1: Open the Google Play Store or App Store.

Step 2: Search for WhatsApp (Android, iPhone) and open the app page.

Step 3: Click on Update to install the latest version.

Check the WhatsApp Server Status

If none of the methods we have listed above work for you to resolve the issue, then there are chances that the WhatsApp servers are down. So, check whether it’s down or not by following the below steps:

Step 1: Open a browser and visit an outage detector website like Downdetector, IsTheServiceDown, etc.

Step 2: Type WhatsApp in the search box and search for it.

Step 3: Now, select WhatsApp from the available results.

Read Receipts Not Working on WhatsApp

Step 4: Here, you will need to check the spike in the graph. A huge spike means a lot of users are experiencing an error, and it’s most likely down.

Step 5: If it’s down, wait for a few hours, as it can take some time for WhatsApp to resolve the issue.

Closing Thoughts on Read Receipts Not Working

So, that’s how you can fix read receipts not working on the WhatsApp app for Android and iPhone devices. There are many instances when we need to know if the recipients have read the message you have sent on WhatsApp.

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Harsh Saxena

Hi! I am Harsh and I write about technology on different websites. I frequently write about these topics and cover them. I am available on Twitter at @Harsh4saxena or Email me at to send in your feedback and tips. Worked at GadgetsToUse, BrowserToUse, DailyTechByte, FreshFounder, and with many other websites as an author and researcher.

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