How to Fix Apple TV Not Working on Roku TV [9 Ways]

Apple TV has become the most popular streaming app with its plethora of television shows, documentaries, and movies that you can pick from. You normally view it on your Roku streaming TV or player, but is the Apple TV not working on your Roku device properly? We understand how inconvenient such compatibility concerns can be. We’re going to lead you through a series of troubleshooting methods to get your Apple TV running flawlessly on Roku and fix the Apple TV not working on Roku problem in this guide.

Fix Apple TV Not Working on Roku TV

The Apple TV app is supported by a limited number of Roku TVs and players. So, before moving on to the resolution part of this post, make sure that your Roku streaming TV or player supports Apple TV in the very first instance.

Apart from the Apple TV on TCL Roku TV article, there are no resources or data that reveal which other TV manufacturer devices support the Apple TV app. Thus, the best option is to look for Apple TV in the downloaded and removed app lists on your Smart TV app store. If you are unable to locate it, your TV probably doesn’t support this streaming platform, and you’ll have to find another way to watch it on your TV.

Supported Roku Devices

While there is no data available to determine which TV brand models support the Apple TV app, Apple has confirmed that only the following Roku players support the Apple TV app:

  • Roku Smart Soundbar 9100X
  • Roku 4K TV 6000X, 7000X, A000X, C000X, G000X
  • Roku 8K TV E000X
  • Roku TV 8000X, D000X
  • Roku Smart Soundbar 9101X, 9102X
  • Roku Express 3900X, 3930X, 3940X
  • Roku Express+ 3910X, 3931X, 3941X
  • Roku HD 3932X
  • Roku Streaming Stick 3600X, 3800X, 3820X
  • Roku Streaming Stick+ 3810X, 3811X, 3821X
  • Roku Premiere 3920X, 4620X
  • Roku Premiere+ 3921X, 4630X
  • Roku Ultra 4640X, 4660X, 4661X, 4670X, 4800X
  • Roku Ultra LT 4662X
  • Roku 2 4210X, 4205X
  • Roku 3 4200X, 4230X

Now that you know which Roku players support the Apple TV app, follow the steps below to check your Roku’s model number to figure out if it supports Apple TV.

Step 1: First of all, navigate to Settings from the home screen.

Step 2: Next, navigate to System and open the About Page.

On the About page, you will see the model number of your Roku. Check the above list to verify whether it supports Apple TV or not.

Now, if Roku supports the Apple TV app but it’s not functioning for you, we have many resolutions to fix your interruptions with the Apple TV app. Simply follow the recommended way to resolve it.

Unplug the TV and Roku Device

The first thing you can do to get Apple TV functioning again on your Roku is unplug your TV and your Roku streaming device. Just disconnect your TV if it has Roku built-in. The trick here is to be patient for exactly one minute (60 seconds) before plugging in and turning on your TV and the Roku again. Here’s what you need to do:

Unplug the TV and Roku Device

Step 1: Unplug your TV and the Roku. If your TV has an in-built Roku, just unplug it.

Step 2: Find and press the power button on your TV for 30 seconds while the TV is unplugged, as this helps to drain any remaining power in the TV and allows it to reset itself. Note that this is not identical to simply turning the remote on and off.

Step 3: Once done, plug the devices back in after 60 seconds and turn them on, and the Apple TV should be working again. If the problem continues, move on to the next fix.

Check Your Internet Speed

Slow internet speeds can also make it difficult for your Roku to stream to your TV. Roku suggests a minimum download rate of 3.0 Mbps for SD video and up to 9.0 Mbps for HD content for an optimal watching experience.

Perform an internet speed test and see what results you get. If you receive a speed lower than 25 Mbps, you’re very likely to experience slowness and lag.

Check Roku Internet Connection Strength

You also need to use your Roku to check the status of your Internet connection as it might be the reason why Apple TV Not working on Roku. To do so, go to Home and select Settings. Tap on Network, then choose About.

Look for Signal Strength, which should be Good or Excellent because anything less than this is likely to be a problem.

How To Fix Apple TV Not Working on Roku?

As the last step, go through and click Check Connection and then OK. On this test, you ought to see two green check marks.

Check Apple TV Servers

You also have to make sure that the Apple TV servers are not down. Although this is unlikely to occur, it is a possible prospect. You can additionally check the Apple TV on other devices, such as your laptop or smartphone, to see whether it’s inaccessible there as well.

All you can do in this instance is wait for the servers to come back online. You can get more information from sites like Downdetector or Apple’s status page.

If the site isn’t down, you can use other methods to figure out why Apple TV isn’t working on your Roku.

Configure Roku’s Audio Settings

Some users have reported on Reddit that a glitch prevents numerous Apple TV programs from properly starting and playing. This problem mainly affects certain programs; others may continue to function normally. Thankfully, tweaking the audio settings solved the problem. Here’s how you can do it:

Step 1: Head over to the Roku Settings page.

Step 2: Navigate to Audio and choose a digital output format.

Step 3: Choose Customs and navigate to Dolby.

Step 4: Select Dolby Digital or Dolby Digital Plus from the drop-down menu.

Reinstall The Apple TV App

If the above method does not work, you can try reinstalling the Apple TV app to fix the Apple TV not working on the Roku problem. To do so, follow the steps outlined below.

Step 1: Tap the Home button and navigate to the channel menu on the right side of the screen.

Step 2: Locate the Apple TV app.

Step 3: Press the Asterisk (*) key on your remote, and from the pop-up menu that appears, select Remove channel and confirm the action.

how to turn off closed captions on roku

Step 4: After uninstalling, switch your Roku off and on again.

Step 5: Now, again, navigate to the channel menu on the Home page.

Step 6: Look towards the thumbnail for the Add channel. In the search box bar, type Apple TV.

Step 7: Once Apple TV appears in the search results, click on it. Then, select Add channel.

Update Your Roku OS

If your Roku software is out of date, it might cause a variety of problems including the Apple TV not working on Roku. Check for any new Roku OS upgrades to resolve this issue. Here’s how you can do it:

Step 1: Use your remote to open the Settings menu by pressing the Home button.

Step 2: Navigate to System and select Software Update.

Step 3: Select Check Now to install any outstanding updates.

To keep up with the latest firmware, make sure you update your Roku frequently. This assures that the Apple TV app will continue to work with your TV.

Reset Your Roku

Resetting your Roku is the easiest way to get Apple TV operating again, as it clears the device’s cache, which might be the reason for the variety of issues including Apple TV not working on Roku problem. Here’s how you can do it:

Step 1: To begin, press the Home button on your remote to bring up the main screen.

Step 2: Wait for a few seconds before hitting the buttons one after the other, nonstop. Press the Home button 5 times, the Up button 1 times, the Rewind button 2 times, and the Fast Forward button 2 times. Your Roku should restart either once or twice. Allow some time for the home screen to appear and remain visible for at least 10 seconds before using your Roku again.

Your Roku should restart either once or twice. Allow some time for the home screen to appear and remain visible for at least 10 seconds before using your Roku again.

Factory Reset Roku

If none of the above methods worked, it’s high time to perform a complete factory reset in order to fix the Apple TV not working on Roku. Here’s how you can do it:

Step 1: Press the Home button on your remote control.

Step 2: Scroll down and tap on Settings, then choose System.

Step 3: Select Advanced System Settings then Factory Reset.

Step 4: Finally, select Factory reset everything, and follow the instructions.

If you don’t have a remote, look for a reset button on the back of your TV. This option is not available on all models, but if it is, hold down the button for around 15-20 seconds.

Conclusion: Apple TV Not Working on Roku

You can effectively fix Apple TV not working on Roku by following these troubleshooting steps and tweaking the settings. Keep your devices up to date and your network connection stable for a smooth entertainment experience. If the problems persist, you should contact Roku or Apple support for further assistance. Enjoy your favorite TV and movies uninterrupted.

Please leave any further questions in the comments area. Also, please share this guide with your friends and family.

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Harsh Saxena

Hi! I am Harsh and I write about technology on different websites. I frequently write about these topics and cover them. I am available on Twitter at @Harsh4saxena or Email me at harsh4saxena@gmail.com to send in your feedback and tips. Worked at GadgetsToUse, BrowserToUse, DailyTechByte, FreshFounder, and with many other websites as an author and researcher.

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