Amazon’s Firestick TV is a great way to access all your favorite shows and movies right away without having to own a smart TV. While all of it is good, the only problem that can annoy you is when the little remote refuses to work anymore. Since the remote is an essential tool to control the basic functions of your Firestick, it needs to be working at all times. If you have a Firestick remote that is not working, then you can follow these troubleshooting methods to fix the firestick remote stopped working issue right away.
Fix – Firestick Remote Stopped Working
There could be many reasons why a Firestick remote might not be working properly. However, there are also a good number of troubleshooting methods that you can follow to sort this issue out. With that being said, here are the various troubleshooting methods you can follow to fix your Firestick remote.
Check for Physical Damages
One of the most common reasons for the Firestick remote not working is simply because the remote could be damaged. Whether it’s internal or external damage, your remote will not work. If you shake the remote and hear the loose items moving around, then you’ll have to get yourself a replacement remote. In the case of external damages, if you see the remote is cracked or for that matter even bent, well a new remote is what you need. You will find replacement remotes for your Firestick on Amazon itself.
Replace the Batteries
When using a remote, one forgets that they work using batteries. With use and time, batteries tend to degrade and when they reach that stage, your remote no longer works. So, get yourself a new pair of batteries and your remote should be working right away. Make sure to get good quality batteries as poor quality batteries might tend to leak and overall damage your remote.
Check for any Obstructions
Because these are Bluetooth remotes, the distance between your Fire TV and its remote needs to be within range. For extra measure, you can stand a bit closer to your Firestick TV while operating the remote. Also, make sure that your TV isn’t placed in a closed cabinet which might reduce the coverage between the TV and the remote.
Remove any Interfering Objects
Bluetooth remotes work on the basis of range. So, if there are other wireless devices that are also working at the same time as your Firestick TV, there are chances of your remote not working. In this case, devices such as microwave ovens, wireless routers, wireless speakers, or even unshielded coaxial cables can cause your remote to no longer function. The best you can do is either turn those devices off or move them to another location in your house if you need to have them running for most of the time.
Reset Firestick Remote
Instead of unpairing and then pairing the remotes again to your Firestick, it makes more sense to perform a factory reset of your Firestick remote and then pair them to your Firestick TV. Here are the steps you need to follow for the type of Firestick TV remote that you have.
Firestick Basic Edition Remote
- Press and hold the Home button on the remote.
- Now press the Menu button three times.
- Release the Home button and press the Menu button 9 times.
- Remove the batteries from your remote and unplug the Firestick TV for 60 seconds.
- Insert the batteries back in and replug your Firestick TV.
- Switch the Firestick TV on and when the Home screen appears, keep the Home button pressed for about 40 seconds.
- Within a minute your remote will be paired to the Firestick TV.
Alexa Voice Remote – Gen 1
- Unplug your Fire TV from the power outlet for 60 seconds.
- Now, press the left button and the Menu button simultaneously for about 12 seconds.
- Release the buttons and after 5 seconds, remove the batteries from the remote.
- Plug the Fire TV back in and after 60 seconds, insert the batteries into the remote.
- All you need to do is press the Home button on your remote. and it will be paired to your Fire TV.
Alexa Voice Remote (With Power and Volume Button) / Alexa Voice Remote Lite / Fire TV Alexa Remote / Fire TV Smart TV Remote / Fire TV Soundbar Remote
- Disconnect your Fire TV for 60 seconds and grab the remote.
- Now, press the left, Menu, and Back buttons on the remote for about 12 seconds.
- Release all three buttons and wait for 5 seconds.
- Now, remove the batteries from your remote and plug the Fire TV back into its power source.
- Insert the batteries back into the remote and press the Home button.
- When you see the LED blinking blue, it indicates that the remote has been paired to your Fire TV.
- This method works perfectly for all the newer models of TV remotes for your Firestick and Fire TV devices.
Use the Remote App
Now, if none of the above options have worked the best for you, it’s probably time to make use of your smartphone as a remote for your Amazon Fire Tv Firestick TV remote. This is one of the best ways to get things sorted out and not have to worry about where the remote is at all times. Plus the app is available for free download via the Google Play Store as well as the Apple App Store. Here are the steps you need to follow to set up the app.
- Download the Amazon Fire TV app and log in with the same account that’s on your Fire TV.
- Connect your mobile device and the Fire TV to the same wifi network.
- Once inside the app, select the available device on your screen.
- There will be a few prompts on your device’s screen. Follow them.
- Once all of it has been set up you can simply use the on-screen touch on your device to navigate and control your Fire TV.
But, if you plan on getting a replacement remote for your Fire TV Stick or Fire TV, you can follow this guide to know how you can pair up the new remote to the Fire TV as your old remote no longer functions.
These are the steps that you need to follow in case you have a Firestick TV remote that is not working. However, the most common reason why the remotes no longer work is simply because of physical damage. Given that these are delicate remotes, it is advisable to always set up the Amazon Fire TV app on your mobile device or keep a replacement remote for your Fire TV handy at all times. If you have questions or queries, feel free to leave them in the comments section below.