How to Fix Samsung TV Plus Disappeared from Samsung TV

Are you unable to locate the Samsung TV Plus app on your Samsung smart TV? If so, you are not alone, as many users have reported on different forums and social media platforms that the Samsung TV Plus app mysteriously disappeared from Samsung TVs. Worry not; in this article, you will learn the methods to fix the problem of Samsung TV Plus disappeared from Samsung TVs.

For those unfamiliar, Samsung TV Plus is a free, ad-supported service by Samsung for Samsung TVs that is available on all TVs launched after 2016 or later. It offers live channels, movies, on-demand shows, etc. without any subscriptions, and it does not even require you to create an account.

Read on to check out the troubleshooting methods to fix Samsung TV Plus disappeared, missing, not showing, and not working on Samsung smart TVs.

Why did the Samsung TV Plus disappear?

The Samsung TV Plus app is not working because the service is currently down. Users are either not able to locate the application on their TVs or see a “Not available” message.

While many users have tried restarting their Samsung TVs, the app remains unavailable. It would also seem that no updates have rolled out for the system recently, and the app cannot be reinstalled. Also, the web version of Samsung TV Plus is still working fine, and the issue is only affecting the Samsung TV Plus app.

Samsung TV Plus Disappeared from Samsung TVs

Also, the company hasn’t officially talked about or commented on the problem yet. One user on the Samsung Community support site was advised by Samsung’s tech support that an update is currently rolling out, which could take up to 48 hours to complete.

How to Fix Samsung TV Plus Disappeared from Samsung TVs?

We have tried to come up with some methods that can help you fix the problem. The methods also include some tips shared by Samsung support. Read on and try the methods one by one to see which one works best for you, and let us know in the comments. You can follow these solutions even if the problem appears in the future.

Update the Samsung TV Firmware

The first thing you need to do is update the Samsung TV firmware to the latest version, as the issue might be fixed in the latest version if you have not updated it yet. That’s why you are facing the issue. Here’s how you can update it:

Step 1: Connect your Samsung TV to the internet.

Step 2: Press the Home button on the Samsung remote control.

Step 3: Navigate to All Settings > Support > Software Update.

Step 4: Choose Update Now, and it will check for available updates.

Samsung TV Plus Disappeared from Samsung TV

If there is a new version available for your TV, follow the on-screen instructions to update your Samsung TV.

Clear Samsung TV Cache

If there is no update available or you are still facing the issue after updating the system, you need to clear the cache on your Samsung TV. Also, this will not delete your important data, as it is a space where the TV stores temporary files or data from apps and websites that you access. We have a dedicated guide on how to clear the cache on Samsung TV.

Mirror the Samsung TV Plus App

You can also mirror the Samsung TV Plus app from your mobile to your TV and enjoy your favorite shows on the big screen. Here’s how you can download and mirror the app:

Samsung TV Plus Disappeared from Samsung TVs

Step 1: First of all, download the Samsung TV Plus app from the Google Play Store.

Step 2: Once downloaded, open the app and head over to the show you want to watch.

Step 3: Now, mirror your phone to a Samsung TV.

Step 4: Once done, enjoy the Samsung TV Plus app on your TV.

Use An Alternate App

You can also use an alternative option for the Samsung TV Plus app. There are several streaming services available for Samsung smart TVs that you can use free of charge. One of them is Pluto TV. Just download the app from the Samsung Smart Hub and enjoy.

Wait Until the Official Fix

If none of the methods work for you, you need to wait until Samsung fixes the issue and the Samsung TV Plus app goes back live on the Samsung smart TV. Just wait for 24-48 hours and check with the Samsung community to see if the problem has been fixed and verify if you can locate the app on your TV. There is a high chance that Samsung will release an update after they fix the issue.

Update: The issue has been fixed. But if this happens again, you now know what to follow.

So, this was all about how you can fix the Samsung TV Plus disappeared from Samsung TVs. We have also mentioned why it mysteriously disappeared or was not showing on the Samsung smart TV.

Please share any further queries related to the article in the comments below. Also, please share this piece of writing with your friends and family.

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Harsh Saxena

Hi! I am Harsh and I write about technology on different websites. I frequently write about these topics and cover them. I am available on Twitter at @Harsh4saxena or Email me at to send in your feedback and tips. Worked at GadgetsToUse, BrowserToUse, DailyTechByte, FreshFounder, and with many other websites as an author and researcher.

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