How To fix Spectrum Remote not working with Cable Box [6 Methods]

Having trouble with your Spectrum Cable Remote? Here are some methods you can follow to fix Spectrum Remote not working with Cable Box.

There are so many different methods for you to choose from when it comes to watching TV at home. You can go all out with internet-based streaming services, or you could stick with cable network TV or you could go with one of the cable box devices provided by popular networks such as Spectrum and even AT&T. When it comes to cable boxes like Spectrum, you also get to use a remote that helps you control lots of functions.

The remote is an essential part of many techs including the Cable box. With the remote, you can change channels, adjust the volume, as well as be able to even make changes to the settings for your audio and video outputs. But, what do you do if the remote for your Spectrum cable box is not working? We have some troubleshooting methods for you to check out.

6 Methods To Fix Spectrum Remote Not Working With Cable Box

Before you simply go out and get yourself a new remote for your spectrum cable box, it is best to figure out what’s wrong with the remote and see if you can fix it. Because it’s always good to see whether the remote is fixable or not. Plus, you also save money instead of going out to buy another remote, only to see that your older remote had a small issue that could easily be fixed. So try these steps before getting a brand new remote for your Spectrum cable box.

Check The Batteries

The batteries power up the remote control for your Spectrum cable box. So if the remote’s batteries have gone weak, the remote will not function properly. So what you need to do is power off the cable box and your TV. Now, open the remote’s back cover for the battery compartment and remove the old batteries. Also, check to ensure that the batteries have not been deformed or leaking in any sorts.

Spectrum Remote not working with Cable Box

Get yourself a set of fresh new batteries and insert them into the battery compartment. Now, power up your TV and the cable box. Use the remote control and see if everything works fine. The remote should work just fine if batteries was the problem. If the remote isn’t working, you can try the next method.

Restart The Cable Box

Yes, if you feel like the batteries in the remote were just fine, you might want to simply restart the cable box. The remote might not function probably because of a bug that is temporarily causing the spectrum cable box to not detect the remote. In this case, simply switch the Spectrum cable box off and unplug it from the power source. Don’t worry, unplugging the cable box from the power source will not format or reset the cable box. Once the cable box has been unplugged, leave it unplugged for a good minute or two.

Once the time has elapsed, you can plug the cable box back into its power source and switch the cable box on. Now, use the remote and see if any function works. If it does, then your remote is working perfectly and a small restart of your Spectrum cable box was all that was needed.

Check Buttons On The Remote

Since the robot is the most used device, the chances of it getting dirt are quite high. When the remote gets dirty, it’s possible that the dirt slides into the button slots on your Spectrum cable box remote. Once the dirt sits in, the buttons tend to get jammed into the remote itself. When a button is kept pressed for long, pressing other buttons on the remote will not be captured by the Spectrum cable box. So if you see any of the buttons stuck or pressed in, grab a toothpick or a sim ejector tool and clear out the dirt, and try pressing the button again.

Spectrum Remote not working with Cable Box

Clean The Remote and The Cable Box

Spectrum’s cable box remote makes use of infrared to communicate between both devices, both devices need to be in the same line of sight. Also, there shouldn’t be any type of dirt or anything blocking the sensors. If there is, get a soft and dry cloth and gently clean the top part of the remote as well as the front portion of the Spectrum cable box. Once cleaned, test the remote. It should be functioning just as fine with the cable box from Spectrum.

Check For Damages And Loose Parts

A damaged remote is bound to malfunction and result in a non-working remote, So check for any physical damages on the outside of the remote. With regards to the inside, you can gently shake the remote and listen to if there is any sound of loose bits and pieces hitting the internal body of the remote. If you hear too much noise or the remote is damaged in a way that cannot be repaired, well, a new replacement remote is the only safest option to go for now.

Reset Spectrum Cable Box Remote

Like a lot of other electronics out there, a simple reset or a factory reset for the device helps solve a ton of issues that you earlier might have had with it. With that being said, you can also perform a reset of your Spectrum cable box remote. Here are the steps that you need to follow to reset your Spectrum cable box remote. Detailed guide here.

  1. Grab the Spectrum cable box remote and press the TV button.
  2. Keeping the TV  button pressed, press the OK button on the remote.
  3. Release both buttons. 
  4. The AUX, TV, and DVD buttons will flash up. At this time the TV button’s light will stay on.
  5. You need to press and hold the Delete button for three seconds.
  6. During this time, the Tv button will blink and then turn off.
  7. This is how you can perform a factory reset on your Spectrum cable box remote.

Replace The Remote

If none of the troubleshooting methods helped you fix the cable box remote, it is best to get your remote replaced. The easiest way to do this is to visit your local Spectrum store and get it replaced. However, if you do not have any store available locally, a good option would be to get yourself a universal remote control. The universal remote control will help you control your cable box as well as your TV with ease. All you have to do is program it manually or automatically and the remote will work right out of the box.


This concludes the troubleshooting guide that you can follow to solve the Spectrum cable box remote not working at all. Most of the time, the issues with remotes are minor and can be solved easily. In rare cases, you might want to get a replacement remote right away. Alternatively, you can also contact Spectrum support and see what options they have for your remote. They can sometimes have a mail-in option where they will replace your remote and you receive it in your mail in a few days or less. If you have questions or queries, feel free to leave them in the comments section below.


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Joshua D'souza

Enjoy games, 90's hip-hop, and tech. Loves exploring the infinite world of laptops and food. Every ready to provide assistance in anything that rocks his boat. Will gladly enjoy capturing memories through various lenses. Worked previously at PiunikaWeb as an author and researcher.

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