You might have encountered an annoying error while using Google Maps for navigation. The error we’re referring to is when Google Maps tells that ‘it can’t find a way there.’ There could be several reasons why Google Maps might show this error, and if you’ve been facing these issues, you’ve come to the right place.
In today’s guide, we’ll explore various troubleshooting steps to resolve the “Can’t Find a Way There” error on Google Maps. Make sure to go through each method, as any of the methods may work in your case.
Fix ‘Can’t Find a Way There’ Error on Google Maps
Google Maps is a well-known maps service used by billions around the globe. As long as your device has a web browser or app, you can easily use Google Maps to explore new places or navigate. However, if you get an error that says “Can’t Find a Way There,” refer to the fixes mentioned below.
Install the Latest Updates for Google Maps
Google Maps is a navigation service, and Google releases updates and fixes to this app regularly. So, keeping the app updated to the latest available version is always recommended. Make sure to check your device’s App Store or Play Store for updates to Google Maps and be sure to install the latest available version.
Update Your Device’s OS Version
Google Maps as a service stops working on older or outdated OS versions, whether it is an Android or an iOS device. So, having the latest software updates installed on your device can also help solve this issue.
Check for Updates on an Android Smartphone
- Open the Settings app and scroll to the end.
- You should see an option that says Software Update. Depending on the brand of the Android smartphone, you might have to tap on Software Information or System, followed by Check for Updates.
- If any Android version updates are available or monthly security patches are available, download and install the update to your smartphone.
Check for Updates on an iOS Smartphone
- Launch the Settings app on your iPhone.
- Now, tap on General, followed by Software Updates.
- If updates are available, download and install them on your iOS device.
Once you have updated your device to the latest available version or security updates, launch Google Maps and see if the app shows the error or not.
Clear the Google Maps App Cache
Sometimes, app errors and bugs can cause Google Maps to display the Can’t Find a Way There error. In this case, it would be ideal for the user to clear the app cache on their devices. Follow these steps to clear the Google Maps app cache on your Android and iOS devices.
Clear Google Maps Cache on Android
- Open the Settings app on your Android smartphone.
- Tap on the Apps section, and now, tap on Google Maps or maps when you scroll.
- Finally, tap on Storage. At the bottom, you should see the Clear Cache option. Tap on it.
- Now, launch Google Maps and search for the location that was previously displaying the error.
Clear Google Maps Cache on iOS
- Launch the Settings app on your iPhone or other iOS-powered device.
- Now, tap on General, followed by iPhone Storage.
- Now, select the Google Maps app from the list of apps displayed on the screen.
- Tap on the offload App option.
- This option removes the app cache and clears the storage space. All app data is still available.
- Once you have offloaded the app, go back to the home screen of your iPhone and tap on Google Maps.
- It will download the latest available version of Google Maps. Sign in to the app and test out if the error is now gone.
Reinstall the Google Maps App
Reinstalling the Google Maps app on your smartphone can also help to solve any temporary issues that the app might be having. Simply tap and hold on the Google Maps app on your smartphone and tap on the Uninstall option or the Delete App option. This will remove the Google Maps app completely from your smartphone.
Now, launch your device’s respective app store and install Google Maps. Once you have signed in and given it the permission it needs, set up the navigation, and you should no longer see that error.
Check Your Internet Connection Status
Since Google Maps requires and uses an internet connection to run. So, having a stable internet connection, be it your 4G or 5G mobile data or your home/office Wi-Fi network, check if those networks are working properly and don’t have any outages. Additionally, you can make use of internet speed testing apps such as Speedtest by Ookla (Android, iOS) to see if your Internet connection is fast or slow.
If you have internet problems, do check with your network carrier or your internet provider to see if it can be solved. Once you have a stable internet connection, Google Maps should work fine, and you shouldn’t see the error.
Check Google Maps Server Status
Now, if you have updated the app and have a stable connection but still see that Google Maps is displaying the Can’t Find a Way There Error, it could be that the Google Maps server might be down or is having some problems. So, how do you check the server status for Google Maps? Well, there are two ways that you can follow.
The first way is to make use of the popular website called Downdetector. This website gives you real-time data on whether a service is up or down, as well as complaints from users who might be having issues with a particular service. Simply search for Google Maps within the website, and you should be able to see if the service is running fine or if there are any outages.
The second way is by making use of Google’s Google Maps Platform Status Dashboard. Here you will be able to see the status of the API and SDK for the Google Maps platform. You can visit this link to see the Google Maps Platform status.
Log Out and Log In Again
Sometimes, account sessions might have some problems, which can result in Google Maps not being able to navigate to your desired location. For this reason, signing out and signing back into the Google Maps application can help solve this issue. Here is how you can sign out of Google Maps.
- Open the Google Maps application and tap on the profile icon in the top right corner.
- From the menu, tap on the Settings option.
- Now, scroll towards the end and tap on Sign Out of Google Maps.
- Once you are signed out, close the app and launch it again.
- Sign in with your Google account and set up a navigation route.
- Google Maps should easily be able to give you the directions right away.
Plan Out a Different Route
Now, there can be times when it might not be possible to navigate through a particular route simply because it might be blocked, closed, or simply doesn’t exist. In this case, you need to plan out a different or alternate route to reach your destination. If you can’t find an alternate route, try switching from car routes to walking routes or bike routes. Google Maps will give you the navigation route right away.
Use the Web Version of Google Maps
If everything fails, it would be sensible to open up the web browser on your smartphone and use the web version of Google Maps. The web version will work on almost any web browser out there, particularly, it works best with Google Chrome. Click on this link to open up the web version of Google Maps on your smartphone.
Closing Thoughts
This concludes all the troubleshooting methods that you can follow in case the Google Maps app on your smartphone displays the Can’t Find a Way There error message. Additionally, make sure that you have given the app its necessary permissions as well as have set the location accuracy to high.
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