Chromebooks are affordable laptops widely used in school, work, as well as personal use by students and professionals. It lets users surf the internet in a large screen and carry out their tasks with ease. Chromebook will need a stable internet connection to execute most tasks, whether you are streaming videos, attending meetings or simply browsing the internet. However, there have been multiple reports of users facing issues such as Chromebook keep disconnecting from WiFi. This can be frustrating, but don’t worry; today you will learn the reasons for the issue and troubleshooting methods to fix it.
If you are experiencing frequent disconnects from your Wi-Fi network, it can waste your time and disrupt your workflow. Since you have landed on this guide, you don’t have to worry more about this issue, as you will get to know how you can resolve the issue.
Before moving on to the fixes, it is important to know the reasons behind the issue. There can be several reasons why your Chromebook keep disconnecting from WiFi or Chromebook won’t connect to WiFi. It could be because the device is too far from the router or there are too many devices connected to the WiFi. Also, it could be that the Chromebook is running on an outdated ChromeOS version or some bugs/glitches in the device.
Chromebook Keep Disconnecting from WiFi – Fixed
No matter what the reason is behind the issue, you can easily fix your Chromebook that keeps disconnecting from WiFi. First, find out what is responsible for the problem, whether it is WiFi or the Chromebook.
Try connecting your Chromebook to a different WiFi network. If you find no issues, it means the problem is related to the WiFi or router and not to the Chromebook. On the other hand, if a Chromebook keep disconnecting from WiFi even after connecting to another network, the culprit is your Chromebook device. Also check the same WiFi with other devices. And then you can prioritize which troubleshooting method to follow first.
#1. Restart Your Chromebook
Restarting your Chromebook is the first thing you should try to fix the issue. I am sure many of you already done this, but if not, you should. A restart refreshes your settings and connections and helps in resolving multiple issues, including frequent Wi-Fi disconnects. Here’s how you can restart it:
Step 1: Press and hold the Power button on the keyboard.
Step 2: Once the Chromebook turns off, wait for a few seconds, then again hold down the Power key to turn it on again. If the power button is not working, you can try these methods.
#2. Keep the Chromebook within Range
If you are using a Chromebook from an area that is far away from the router, it could be the reason why your Chromebook won’t connect to WiFi or keep disconnecting from WiFi. Since WiFi has a limited range, you need to move either your router or your Chromebook to resolve the issue. Keep the router and Chromebook nearby, and this could fix the disconnecting problem.
#3. Restart Your Router
If restarting the Chromebook fails to resolve the issue, you should try restarting your router. Here’s how you can do this:
Step 1: Disconnect all cables from the router and wait for about 30-40 seconds before plugging it back in. Also press and hold the reset button at the back of your router for some time.
Step 2: Next, wait for some time to let WiFi stabilize before reconnecting your Chromebook.
If this doesn’t help with Chromebook won’t connect to WiFi, follow other fixes in the guide.
#4. Forget and Reconnect to WiFi Network
If you still face the same issue where the Chromebook keep disconnecting from WiFi, you should forget the network and reconnect to it. This helps many users in fixing the issue. Here’s how you can do this:
Step 1: Open the Chromebook’s Settings and navigate to Network.
Step 2: Choose Wi-Fi and tap on Forget under your connection.
Step 3: After this, restart your Chromebook and reconnect to the WiFi network.
#5. Update Your Chromebook
Another thing you can do is check whether your Chromebook is running on the latest version or not. If not, it might be the reason behind the issue. Outdated software versions cause different problems, including WiFi disconnections. To prevent this, make sure to install the latest version of ChromeOS. Here’s what you need to do:
Step 1: Open the Settings on Chromebook and navigate to About ChromeOS.
Step 2: Click on Check for Updates.
Step 3: If there is an update available, install it.
Step 4: Finally, restart the device, and your issue should be fixed.
#6. Disconnect Some Devices
If you have connected multiple devices to the WiFi network, this could be the reason why your Chromebook keep disconnecting from WiFi. If this is the case, disconnect some devices from the network and check if it works properly on Chromebook. Most probably, your issue should be fixed.
#7. Switch to 5GHz WiFi
If your Chromebook and router support 5GHz WiFi band, then switch to it. 5GHz is more powerful in all terms such as the range and speed. Switching to 5GHz may fix the issue.
#8. Turn Off VPN
If you are connected to a VPN server, this may be the cause of the issue, so try turning it off. VPN (Virtual Private Network) is known to cause these types of issues. Hence, check after turning off the VPN, and it should fix the disconnecting issue.
#9. Turn Off Bluetooth
It might sound weird to you, but turning off bluetooth also helps with the issue. But it worked for many users, so you can also try turning off the Chromebook’s Bluetooth to fix the issue. Here’s how you can do it:
Step 1: Open the Chromebook’s settings.
Step 2: Navigate and tap to open Bluetooth.
Step 3: Finally, turn off the toggle next to Bluetooth to disable it.
#10. Reset the Router
To resolve the issue, you can also try resetting the router. This also sometimes helps fix many different issues, including disconnecting WiFi. For this, you need to press the Reset button present on the router to perform it.
#11. Reset Your Chromebook
If none of the method worked, the next thing you should do is reset your Chromebook. Performing a factory reset erases all the data from the device, and you need to set up the device from scratch. Check out our dedicated guide to know the steps to factory reset a Chromebook. If your Chromebook is the reason for this issue then this should be fixed.
Contact Support Team
If you have tried everything and the issue still persist, you need professional help as there could be some hardware issues with the Chromebook. Also, if you suspect the issue is related to the internet service provider, contact them for support.
Other Fixes:
- Try changing DNS for your WiFi (8.8.8.8 and 8.8.4.4)
- Forget all known WiFi networks
- Use Ethernet cable
- Disable IPv6 from router configuration
Wrapping Up
So, these are the ways you can follow to fix the Chromebook that keep disconnecting from WiFi. If a method for worked for a user, it doesn’t mean it will work for others. So try all the troubleshooting methods mentioned in this guide. If your Chromebook has an Ethernet port, you can connect to the internet using the Ethernet cable. Do let us know if you have any questions related to the article.
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