Are you unable to connect your smart TV to WiFi? If so, you are not alone, because many users are facing problems where the Vizio TV does not connect to WiFi. In this article, you will learn how to fix Vizio TV not connecting to WiFi.
The reasons why your smart TV is not connecting to a WiFi network aren’t always obvious. Below, we have added some possible reasons for it:
- Router or modem issues.
- An issue with the internet connection.
- Faulty software or hardware.
- Communication issues between the TV and router.
- TV’s Wi-Fi adapter issue.
- WiFi service is down.
- Conflicts with the router’s security settings.
- Amongst others.
How to Fix Vizio TV Not Connecting to WiFi
Now that you know the causes of the issue, you might be wondering how you can fix the Vizio TV not connecting to the WiFi problem. Read on to check out all the troubleshooting ways to fix the issue.
Power Cycle Your TV
The first thing you should try to fix the problem is to power cycle your smart TV, as it will solve the problem. Here’s how you can do it:
Step 1: Unplug the power cable from the power outlet.
Step 2: Tap the power button present on your TV for about 15-20 seconds.
Step 3: Plug in the power cord after about 5-10 minutes, then power on the TV.
Check Your Internet Connection
If there is no Wi-Fi network on your TV, then it might be because your internet is down. You can try connecting to another device and confirm whether your internet is down or not by performing a speed test. If the other device is getting the internet but your TV is still not connecting, move on to the next fix.
Enter the Correct Password
There are many instances when we enter the WiFi incorrectly by mistake, and if this happens, you will not be able to connect your Vizio TV to WiFi. Here’s what you need to do:
Step 1: Tap the WPS button on your router.
Step 2: If it requires a password, manually enter it.
Step 3: Recheck the password before confirming it.
Connect Vizio TV Using an Ethernet Cable
If the Vizio smart TV has an Ethernet port, you can try connecting it directly to the router using an Ethernet cable. It also helps you check for the exact cause of the issue.
If the TV doesn’t connect to the internet, then it is related to your Wi-Fi and not to the Vizio TV. If it connects without any issues, it means the problem is with the router.
Turn On DHCP
Vizio TVs have a DHCP (Dynamic Host Configuration Protocol) option, which, once enabled, allows your TV and router to work together. Here’s how you can turn it on:
Step 1: On the remote control, press the Menu button.
Step 2: Navigate to Network > Manual Setup > DHCP.
Step 3: Finally, enable DHCP.
Disable MAC Address Filtering
If the MAC address filtering is turned on, you need to turn it off, and as soon as you do it, the WiFi will be restored and the TV will not be easily able to connect to it. Here’s how you can turn it off:
Step 1: Firstly, log in to the router.
Step 2: Navigate to the Advanced setting.
Step 3: Here, you will find the MAC filtering option; tap on it.
Step 4: Finally, turn the option off.
Update Your Vizio TV
Brand release updates to fix bugs or glitches. Hence, you can try updating your Vizio TV, as there might be some updates available that might fix the problem of your Vizio TV not connecting to WiFi. Here’s how you can do it:
Step 1: Press the Menu button on your remote.
Step 2: Navigate to Admin & Privacy or System on older TVs.
Step 3: Check for the latest updates, and if there are any, install them.
Correct Date and Time
If your TV is not set to the correct date and time, your IP address may disrupt the internet connection to your router. Also, many users on forums have reported that correcting the date and time of their TV helps them fix the problem.
To update the date and time, navigate to the Vizio TV’s settings and look for the date and time. Finally, update it with the correct one.
Change the Location
Many users have reported that changing the location of their Vizio TVs helped them resolve the problem. To change the location, navigate to Settings and look for the country or region option. Once you find it, tap and pick a country or region other than the already-selected one. Finally, restart your TV, and your issue should be fixed.
Remove External Devices
If you have connected any external device like consoles, USB drivers, etc., it might be why the Vizio TV is not connecting to WiFi.
Hence, we suggest you disconnect or remove all the external devices and check whether you can connect to WiFi. If the Vizio TV connects to WiFi without any problems, one of the external devices could be the cause of the problem.
Disable Network Auto Optimization
Several routers come with the Auto-Optimize Network feature, which allows them to establish a connection to high-performance devices in the 5 GHz band while blocking traffic from high-density networks. If the option is enabled for your router, it might be the reason for the issue. Follow the below steps to turn it off:
Step 1: Navigate to the router’s settings, and you will find an Auto-Optimize Network option.
Step 2: Turn off the Auto-Optimize Network.
Step 3: Restart your router and TV, then you should be able to connect to the WiFi.
Change the WiFi Module on the TV
The Vizio TV won’t connect to WiFi if there is an invalid WiFi module. You can easily replace it, but if you don’t want to do so, you can get professional help. Before changing the module, note that it will expire the warranty of the TV. If you are ok with it, here’s how you can change the module:
Step 1: Remove the back panel of the TV and disconnect the connection of the module from the main board.
Step 2: Now, replace the module with a new one.
Step 3: Next, connect the wires back to the main board, then add the back panel.
Reset the Vizio TV
You can also try resetting your Vizio Smart as the issue could be because of a software update or a bug that might be preventing your TV from connecting to Wi-Fi.
We have a dedicated guide on how to reset Vizio TV, which you can follow to perform a factory reset and fix the problem.
Contact the Support Team
If the above methods do not help you fix the Vizio TV not connecting to the WiFi problem, you need to contact the Vizio customer support team, as they have a professional team. Before contacting the support team, make sure you have your Vizio TV’s model number and warranty card in hand.
So, this is all about why Vizio TV not connecting to WiFi and how you can fix it using troubleshooting methods. I hope the article helps you fix the issue. Please share any additional inquiries related to the article in the comments section.
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