Does your TCL TV keep turning off or won’t turn on? If so, it can be annoying, especially when you are watching something important. Worry not; today’s read will help walk you through the troubleshooting ways to fix TCL TV keeps turning off or similar issues.
Many users on Reddit and other social websites have reported that their TCL Roku TV becomes stuck on the red TCL Roku logo screen, then turns off by itself. It doesn’t stop there; the TV keeps restarting while it remains stuck in the same boot loop.
We have researched and discussed with some users who previously faced the same issue and then concluded some methods to fix the problem. No matter which series of TCL TV you have, one of the methods will surely help you fix the problem.
Read on to check out the methods one by one, and let us know which one works for you in the comments section.
Reasons Why TCL TV Keeps Turning Off
While there can be several reasons why TCL TV keeps turning off, here are some of the most common reasons for the issue:
- Bugs or glitches in the TV’s software.
- You might have accidentally turned on the sleep timer.
- Remote batteries are dead.
- The TV might be overheating.
- Bug with the HDMI CEC feature.
- Amongst others.
Whatever the reason, you can easily identify why your TCL TV keeps turning off itself and apply a fix to get it back to normal condition and enjoy your favorite shows without any problem. Read on to see how you can fix the issue.
Check the Power Outlet/Cord
If there is a bad wall socket, faulty power cord, loose connection, or others, it might be the reason for the issue. Verify the power connection issues by connecting a different device to the power outlet. If it’s working, you need to check the TV’s power cord. On the other hand, if the other device does not work, there are some issues with the power outlet or strip.
Check the TV Remote
Another thing you need to check is whether the TV’s remote control is working perfectly or not. If the remote is malfunctioning or not working at all, first check the batteries, then check if there is a button stuck.
If you are unable to turn off your TCL TV, there is a high chance that the remote is suspect. After removing the batteries, press and hold the power key, then press all the keys one by one to reset the remote. Once done, insert the batteries to see if it’s working fine or not.
Disable HDMI CEC
TCL TVs have an HDMI CEC feature that allows users to use a single remote for all their connected devices. Many users have reported that when the feature is on for them, it turns off the TV without their input. You can fix the problem by disabling the HDMI CEC by following these simple steps:
Step 1: Press the Home button on the remote.
Step 2: Navigate to Settings > System.
Step 3: Choose Control Other Devices (CEC).
Step 4: Uncheck all the boxes and restart your TV.
Keep the TCL TV Cool
There might also be chances that the TV turns off on its own because of safety measures against overheating. To verify whether it’s overheating or not, just touch the back of the TV, and if it’s overheating, turn off the TV until it gets cool. Once it cools down, turn on your TV, and your issue should be fixed.
Turn Off the Sleep Timer
TCL TVs have a sleep timer feature that, once enabled, turns off the TV after a set time or period of inactivity. The feature is available on both Roku-powered TCL TVs and Google TV. To verify if the sleep timer is the reason behind the issue, follow the below steps:
Step 1: Press the Home key on your remote.
Step 2: Navigate to Settings > System. On some models, go to More Settings > Device Preferences.
Step 3: Choose Power & Energy, then select Sleep Timer.
Step 4: If the feature is enabled, turn it off.
Finally, restart your TV, and you should not face the issue.
Update the Firmware
Software updates come with bug fixes and improvements over the previous version. Also, they improve the security of the device. You can try updating your TV’s firmware, as it might be addressed by the brand in the latest update. Here’s how you can update your TCL TV.
Step 1: Press the Home button on the remote.
Step 2: Go to Settings > System.
Step 3: Choose About, then select System Update.
Follow the on-screen instructions to update the system. For TCL Android TVs, follow the below steps:
Step 1: Navigate to Settings > More Settings > Device Preferences.
Step 2: Select System Update, then Network Update. On some models, you will see System Update under About.
Step 3: Now, the TV will check for updates. If there is an update available, install it by following the on-screen instructions.
If none of the listed methods work for you, then you have no option apart from resetting the TCL Google TV to the factory settings. Before doing so, note that this will remove all your preferences, settings, and data. Here’s how you can factory reset.
Step 1: Press the Home button on the remote and choose Settings.
Step 2: Go to System > About > Reset.
Step 3: Tap on Factory Data Reset, then select Erase Everything.
To factory reset Roku TCL TVs, follow the below steps:
Step 1: Navigate to Settings > System > Advanced system settings.
Step 2: Click on Factory Reset.
Step 3: Choose Factory Reset Everything.
Step 4: Follow the instructions to reset.
Frequently Asked Questions
Q. What’s the Reason For TCL TV Turning Off By Itself?
Faulty power outlets or damaged cables are one of the possible reasons behind the issue. Moreover, overheating, bugs with HDMI CEC, and outdated firmware are some other reasons why the TV turns off itself. We have included some possible ways to fix the issue.
Q. How Do I Update My TCL Android TV?
You can easily update your TCL Android TV. To do so, navigate to Settings > More Settings > Device Preferences > About TV > System Update > Check for updates.
That’s all about how you can fix TCL TV keeps turning off or other related issues. You can try contacting TCL support, as they have experts who can help you fix the problem or arrange for a technician.
I hope this guide helped you get your TV back in working condition.
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