How to fix Samsung Smart TV not Connecting to WiFi Network [8 Methods]

Smart TVs are all about giving you the best TV viewing experience. Be it watching tv via your cable network or making use of the internet to stream your favorite shows from various streaming services. Samsung has been in the smart TV market for quite a long time and they do have really good TV since their displays are one of the best ones out there. While all of this is good, TVs can always run into some kind of an issue. One of the worst that can happen to smart TVs is when it isn’t able to connect themselves to the WiFi network. Here’s how to fix Samsung TV not connecting to WiFi.

This can be a headache especially when you rely on the WiFi network to stream or watch your online content. It can also cause some inconvenience to those people who use their smart TVs as a wireless display to cast content from their mobile phones or PCs. Thankfully, there are a few solutions that you can use to get your Samsung Smart TV connected back to the WiFi. Read on to know more about it.

how to fix samsung tv not connecting to wifi

How to fix Samsung Smart TV not Connecting to WiFi Network

There could be many reasons why a Samsung Smart TV might not be connecting to your WiFi network. The first thing that would come to anyone’s mind would be something wrong with the network itself. The second thing could be a software update that might have caused the TV to stop connecting to the WiFi network. No matter what the reason might be, we have a few solutions that you can follow to get your Samsung TV connecting back to the WiFi network.

1. Restart TV and Router

The first thing that you need to do is restart your TV as well as your Router. You can do this by disconnecting both the devices from their power supply and waiting for a few minutes. After waiting for a minute or two, plug both the devices back in and check if the tv can connect to your WiFi network. If it does, well and good, or else, simply follow the other methods below.

2. Reconnect to the Network

There could be an issue with the WiFi adaptors within the TV itself. In this case, you can simply forget the network that has been saved on your TV and simply reconnect to the network as if it was a new network. You can follow this guide to know how to connect your Samsung Smart TV to a WiFi network.

3. Force Restart Samsung Smart TV

Sometimes, a few software glitches can be causing your TV to not connect to the WiFi network. To force your TV to restart, simply grab your TV remote, press, and hold the power button on it. Keep the button pressed until the TV automatically restarts. Once the TV restarts, go ahead and see if it will connect back to your WiFi network.

4. Check Your Router Settings

It could be possible that you might have put your Samsung Smart Tv on the blocked device list on your router. You can use a PC or your mobile phone to visit the router’s settings page and check for it. If the TV has been block listed, you will have to whitelist the TV so that it can once again connect back to your WiFi network.

5. Connect TV to Another Network

Before you take the main decision of resetting your Samsung smart TV, the best you can do is let the TV connect to another WiFi network and see. If it connects, then there could be an issue with your network and you might have to call in your ISP to find a solution to it. However, if it doesn’t connect to any other network, it could be time for you to reset your Samsung Smart TV. If you have another device and it is also able to connect perfectly to your WiFi network, then yes, the TV needs to be reset.

6. Set Manual DNS Server

  • Power up your Samsung Smart TV and head over to the Settings app.
  • Scroll and select General followed by Network.
  • Under the Network page, select the Network Status option.
  • You will see the IP Settings option. Select it.
  • Now, navigate and select the DNS Settings option. 
  • It will now show you the Enter Manually option. From here, you need to select the DNS Server option.
  • You simply need to input and then go back to connecting your TV to the WiFi network.
  • If the TV can connect to the WiFi network, then all is good.

7. Set IP Settings

  • With the smart TV powered on, head over to the Settings app.
  • Now head over to the WiFi Settings page of your TV.
  • Select the Manage Network Settings and then select the Show Advance Settings option.
  • Choose IP Settings and now change it to Static.
  • Now, under the Network Settings, select the Subnet Mask option.
  • Simply enter and select the OK option.
  • You should now be able to connect to your WiFi network without any problems.

8. Reset Samsung Smart TV

If for some reason, all of the above options didn’t work out for you, it is time to perform a factory reset on your Samsung Smart TV. Do note that when you reset your TV, all the custom settings that you have done will be erased, so make sure to save these custom settings by taking a picture of them. You can follow this guide to know how to reset your Samsung Smart TV.

With the help of above-mentioned simple and easy steps, you can fix the Samsung TV not connecting to WiFi network issue.


Even after performing a factory reset the TV will still not connect to your WiFi network, it might be time to ring up the customer service and send the TV to the service center if it is still under the warranty period. If it isn’t, it might be time to use an Ethernet cable as your main source of connecting the TV to the internet. We hope this guide has helped you in troubleshooting your Samsung TV’s WiFi connection problems.

You May Also Like – List of Universal Remote Control Codes for Samsung TVs

If you have ever had this kind of a problem before, what method did you use, and if it is something that hasn’t been mentioned here, let us know about it in the comments below.

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Joshua D'souza

Enjoy games, 90's hip-hop, and tech. Loves exploring the infinite world of laptops and food. Every ready to provide assistance in anything that rocks his boat. Will gladly enjoy capturing memories through various lenses. Worked previously at PiunikaWeb as an author and researcher.

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