Samsung is one reputed brand that is known to produce high-quality smart TVs with the best features. Whatever your budget might be, there will be a decent Samsung TV available within your price range. While all of that is great, there are sometimes a few issues that plague Samsung’s TVs. One such issue out there is when your Samsung TV simply refuses to have any sort of audio output.
In today’s guide, we will be taking a look at the various troubleshooting methods you can follow to fix the issue when your Samsung TV has no sound output.No matter what type of Samsung TV you have, you can follow these troubleshooting methods to solve this issue.
How to Fix No Sound Issue on Samsung TV
If you are looking for various troubleshooting methods to fix the sound issue on your Samsung TV, you can follow them that have been mentioned below.
Restart Samsung TV
One of the most common troubleshooting methods that everyone follows is restarting or rebooting the device. In this case, all you need to do is grab the remote and press the power button to switch it off. Wait for a few seconds and then turn it on. The other way you can restart the TV is by unplugging it from its power source and then waiting for a few minutes to plug it back again.
Once you have the TV powered up again, you can then test and see if there is any audio output coming from your TV. If not, you can follow the next step to solve the no-sound issue.
Check Your Volume Levels
One common mistake that a lot of people do is they either leave the volume level on very low or even keep it on mute and forget about it completely. So, just check and see if the volume is set to mute or at a low level. Unmute and increase the volume to see if you are now hearing any type of audio. If yes, then your Samsung TVs audio is working fine. Also, if you have a DVR or a DVD player connected to the TV, ensure that the volume levels on those devices are not on low or mute.
Disconnect All Devices
Sometimes, there can be some interference between the connected devices and your Samsung TV which can result in issues with the audio or no audio whatsoever. So, remove or unplug the devices one by one and check if you are able to get audio playback working on your TV. Now, connect the devices back one by one. The moment your TVs audio goes away when you connect a particular device,
Perform a Sound Test
When you feel like there is some sort of audio problems or issues with your Samsung TV, you can make use of the sound test program that is present on most Samsung TVs. Here are the steps you need to follow to enable the sound test program on your Samsung TV.
- Power up your TV and grab the TV remote.
- Navigate over to Settings and then choose Support.
- Under Support, select the Self Diagnosis option.
- From the Self Diagnosis option, choose the Sound test option.
- The TV will now begin the Sound Test. If it states that there is some sort of issue, you will have to reset the Sound.
- From the Settings menu, select Sound followed by Expert Settings, and finally Reset Sound.
- Your TV will then begin to reset your sound and you should be able to hear all the audio from your TV right away.
Check for Software Updates
Now, one other reason why you might not be having audio output from your Samsung TV is that there could be some sort of a bug or a flaw in the software. So, checking for software updates should be the go-to troubleshooting method. We have a guide that explains to you in detail about updating the software on your Samsung TV.
Perform a Factory Reset
If none of the above troubleshooting methods have worked for you, the best you can do is perform a factory reset. Sometimes, a factory reset can help solve the issues you might be facing with your Samsung TV.
However, you need to note that when you perform a factory reset, all of your data and download apps as well as custom settings from your Tv will be erased. So, in this case, take a picture of the custom settings on your phone before you proceed to reset your Samsung TV. Various Samsung TVs have different steps to format the TV. You can follow this guide that shows you how to perform a factory reset for any Samsung TV.
These are the various troubleshooting steps that you need to follow when your Samsung TV has an issue with sound output. If for whatever reason the issue cannot be resolved, your best bet is to either take it to the service center and have it repaired or you could simply connect external speakers to your TV to enjoy the audio output. At this point, even if the external speakers aren’t able to play any audio output from your TV, it’s probably time to get yourself a new smart TV.
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