How to fix Amazon Kindle won’t connect to WiFi Network [Guide]

Gone are the days when you would have to wonder and decide on what device you would want to read the new digital copy of your favorite book. Thanks to devices such as the Amazon Kindle, you can easily read and be buried into your favorite book without ever getting distracted by any notifications of your social media or for that matter even calls. It comes with Wi-Fi for downloading new books. Sometimes, the Kindle might simply not connect to the Wi-Fi network which can be annoying. Here is a guide that shows you how to fix Kindle won’t connect to WiFi network.

Because you depend on a Wi-Fi connection to keep up with the latest reads on the Kindle, it’s always important to ensure that the Kindle is always able to connect to the Wi-Fi. But then, like all electronic devices, there can always be some sort of issue and in the case of the Kindle, it could have issues with connecting to the Wi-Fi.

How to fix Kindle not connecting to WiFi

Here are some troubleshooting steps that you can follow when your Kindle device will not connect to the Wi-Fi network.

Restart Kindle

At times, it can be a simple issue or a small bug that might be preventing your Kindle from connecting to the internet. The first best thing to do is to give it a restart.

how to fix kindle won't connect to wifi
IMG: Amazon
  1. Press and hold the power button on your Kindle.
  2. A dialogue box will appear on the screen asking if you would like to turn it off. Do not select anything.
  3. Keep pressing the power button till the screen goes black and the device powers itself off.
  4. With the device now powered off, press and hold the power button.
  5. The device should now power up.
  6. Check and see if it will go ahead and connect to your Wi-Fi network.
  7. If it does, well and good. Otherwise, follow the next step.

Check your Wi-Fi Network

Sometimes, an issue with your Internet Service Provider could be the reason why Kindle isn’t able to connect to the internet. So, to ensure whether it is your Kindle that is having a problem or your internet, connect any other device you have to the same Wi-Fi network. If it does connect, then it could be that the Kindle has an issue. If your phone or other device is also not able to connect to the Wi-Fi network, then it could be that your internet connection is down, and you might have to ring in your ISP.

Check if the device is in Airplane Mode

The other reason as to why your device might not be connecting to the internet is because it might have entered the Airplane Mode which might have been enabled by you unknowingly. Follow these steps to disable the Airplane Mode.

  1. On your home screen tap on the menu followed by the Settings icon.
  2. You will now see Airplane Mode. If it is enabled, simply tap on it to turn the mode off.
  3. Once it has been turned off, your Kindle should automatically connect to your Wi-Fi network right away.

Ensure Wi-Fi network is set to 2.4 GHz band

Because your Kindle device can only connect to the older Wi-Fi network band and not to the newer ones, it is best to change enable the 2.4GHz band. These settings can be done by opening your router’s settings page on your mobile or PC. Once you log in to the settings page, you can change it right away. If your Wi-Fi is at the 2.4 GHz band, you might have to follow the next step.

Forget Wi-Fi Network

The best you can do is to remove the Wi-Fi network from your Kindle. Here is how you can do it.

  1. On your home screen, select the menu followed by Settings.
  2. Now, tap on the Wi-Fi Networks option.
  3. You will be able o see a list of available Wi-Fi networks and networks that you have previously connected to.
  4. Select your network from the list and choose the Forget option.
  5. Now that your device has forgotten the network,  simply tap on your Wi-Fi network and enter the password.
  6. You should be able to connect to your Wi-Fi network right away.

Check for device updates

At times, there could be a software bug that could be causing the Kindle to knot connect to the Wi-Fi network. In this case, installing the latest version of the software should help solve the issue. Here is how you can update your Kindle’s software.

  1. You need to first head over to the Kindle Software page on your computer.
  2. Depending on what Kindle model you have,  browse and select the right model to download the software update.
  3. With the software update downloaded, connect your Kindle to the computer using a USB cable.
  4. Once the Kindle has been detected by the computer, select the software update file and transfer it to the Kindle.
  5. Once the transfer has been completed, disconnect the Kindle from your computer.
  6. Now, on your Kindle device, select the menu from the home screen.
  7. Next, select the Settings option.
  8. You need to tap on Menu again and finally select the Update Your Kindle option.
  9. The device will now say that it has found an update. Simply tap on the OK button and watch your Kindle update to the latest version of the software.

Factory Reset Your Kindle

If all of the above options didn’t work for you, the last and final option you have is to perform a factory reset of the Kindle. You will lose all books that you have downloaded on your Kindle and will have to sign in with your Amazon Kindle account again. So make sure to have your login details ready in hand.

  1. On the homes screen of your Kindle, select the menu.
  2. Now, select the Settings option. You will have to tap on the Menu icon again.
  3. Now, choose the reset Device option from the list.
  4. The Kindle will ask if you want to perform a factory reset, Select Yes.
  5. Your Kindle will now begin to perform a factory reset, This will take a few minutes.
  6. Once the reset has been done, it will ask you to sign in with your Amazon account and also connect to the internet to download the books.
  7. During this step, you will find that your Kindle can connect to your Wi-Fi network.


And these are the troubleshooting methods you need to follow anytime you find your Amazon Kindle device not connecting to the internet. These steps are simple and easy to follow. If you have had a Kindle device that has the same problem, did any of the above methods work for you? Do let us know about it in the comments below. 

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Joshua D'souza

Enjoy games, 90's hip-hop, and tech. Loves exploring the infinite world of laptops and food. Every ready to provide assistance in anything that rocks his boat. Will gladly enjoy capturing memories through various lenses. Worked previously at PiunikaWeb as an author and researcher.

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