How to Fix Fire TV Black Screen Issue [9 Ways to Fix]

The Amazon Fire Stick is a popular streaming device. It turns any TV into a smart TV and allows you to access a variety of streaming services, apps, and content from platforms like Netflix, Hulu, etc. While it works smoothly, sometimes it can encounter issues like displaying a black screen. Since you have landed on this article, chances are that you are also facing the issue. Read on to check out the steps to resolve the Fire TV black screen issue.

The Amazon Fire Stick is a compact device that plugs into your TV’s HDMI port, connects to the internet via Wi-Fi, and provides an easy and convenient way to enjoy entertainment. The black screen issue comes due to several reasons, like loose connections, overheating, power supply issues, software glitches, or more. To help you get your Fire Stick back to a working state, we have concluded some troubleshooting steps you can follow to diagnose and fix the problem.

Fix Fire TV Black Screen

You can easily identify the source of the problem and solve it without the need for expert help. Just read the later part of the article and go through the methods one by one.

Check the Power Cord

The first thing you need to do is check the power cord for any dents or damages. In most cases, the issue is due to a damaged power cord. Hence, ensure it’s in a working state to power your firestick. If not, you can use another cord.

Remove External Accessories

Some users have reported that after removing the external accessories, they were able to get rid of the issue. The reason behind this is that they cause power shortages on the Fire Stick, and it will not boot itself. Hence, try removing the accessories you have linked to the TV and see if the issue fixes itself or not. If not, move on to the next fix.

Plug the Fire Stick to Other HDMI Port

You can also try plugging the Amazon Fire Stick into another HDMI port. Almost all TVs have multiple HDMI ports, and if you have a free port available on the TV, just unplug the Fire Stick from the current port and plug it into another one. If there is no free HDMI port available on the device, just swap the devices into different ones and check if the Fire Stick works or not.

Power Cycle Your TV

Another thing you can try is to power cycle your TV, as there might be some caching issues happening on the device that are causing the black screen. Here’s how you can do this:

Step 1: Firstly, power off your TV and unplug the cord.

Step 2: Wait for about a minute before plugging it back into the outlet.

Step 3: Finally, turn on the TV either with the remote or physical button and check if the issue resolves or not.

Check the Input Source

Another thing you need to do is check whether you have selected the correct input source from which you have plugged the Fire Stick or not.

For instance, if you have plugged the Firestick into the HDMI 1 port, you should switch to the HDMI 1 input and not any other HDMI port.

Check for Overheating

If you see a black screen while watching some content on it, overheating could be a possible reason behind the issue.

Touch the Firestick and check its temperature. If it’s too hot while touching, you need to let it cool down.

Check For TV’s HDCP Compatibility

As the name suggests, HDCP (High-bandwidth Digital Content Protection) is a protection against copying content on streaming platforms. While Fire Stick has HDCP connection support to function, if this feature is missing on your TV, you may be unable to use or view FireStick’s interface.

To check if HDCP is supported on your TV or not, just visit the product page of the TV model or contact customer support. If it’s not supported, you will have to use another TV.

Check HDMI-CEC Device Control

If your TV supports HDMI-CEC, it might be causing the issue. Here’s what you need to do:

Step 1: Navigate to the TV’s Settings.

Step 2: Choose Display & Sound and select HDMI-CEC Device Control.

Step 3: Turn off the feature if it’s turned on and wait for a few seconds, then turn it on again, or vice versa.

You may not see the HDMI-CEC Device Control on all the TVs since all brands have their own names for HDMI CEC. For example, SimpLink, Net Command, RIHD, EasyLink, HDAVI Control, Anynet+, BRAVIA Sync, CE-Link, Kuro Link, etc.

Contact Amazon Support Team

If you still face the problem even after trying all the fixes, you need to contact the Amazon support team, as they can help you fix the issue.

Wrapping Up

If the black screen appears only when you try to watch something, then you can try some fixes like checking the internet and connecting to a stable one, clearing app cache, updating the Fire Stick, or even factory resetting the Fire Stick if nothing works. If you have any questions related to the article, do let us know in the comments below.

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How to Fix Fire TV Black Screen Issue