Discord is a popular piece of software that is being mostly used by millions of gamers every day. You can text, send audio messages, have audio and video calls, as well as screen, share your content. Discord can be used on desktops as well as mobile phones and even on the Xbox. For some people, Discord can be a regular program that would be running as soon as they begin their day and it must work fine. However, there could be times when the program just crashes. In this article, you can check how to fix Discord keeps crashing issue.
There could be many reasons why your Discord might be crashing. There could be a group of people who might have a crash when they could be answering Discord calls, some while sending audio messages and some even while attaching images and other files. If you might be having issues with Discord, now is a good time for you to read on to know how you can fix Discord Crashing issues.
How to Fix Discord keeps crashing
Clear Discord Cache
One of the most common problems for programs to run into issues is cache. Cache files contain data that is temporary and contains images and other data which are used by Discord. The best part about cache files is that you can easily delete all of them without losing any data. Here is how you can delete these files.
- Open up the File Explorer. You can do this by opening it from the Start Menu or simply pressing the Windows and E keys.
- Now, navigate to the Users folder and select the folder with your name.
- Click on the App Data folder followed by opening the Roaming folder.
- Next, you will see a lot of folders that have a few programs names on them.
- Look for the folder called Discord.
- Open it and press the Control and A key to select all the contents
- Press the Delete key to delete all of the cache files.
- Now, go ahead and fire up Discord. The program should now run properly without crashing or forcefully closing itself.
So, you might think, well clearing the cache files should be more than enough right? Wrong! There are other settings and things you should know if you encounter your Discord app crashing even after clearing the cache.
Disable Hardware Acceleration in Discord
Hardware Acceleration makes use of the hardware components such as the CPU and GPU to run the programs instead of depending on the software aspect. This also provides better performance for your application. However, there can be times when it might not just work perfectly for all programs. So, the best you can do is to turn this hardware acceleration off.
- Open the Discord app and click on the User Settings next to your username.
- Scroll through the left pane till you reach the App Settings header.
- If you scroll a bit more, you will see the Advanced option. Click on it.
- Here is where you will find the Hardware Acceleration option.
- If the Switch is on, simply click on it to turn it off.
- Disabling it should help prevent your Discord from crashing over and over.
Disable Legacy Mode
If you might have been experiencing your Discord app crash when you use the mic or use any audio elements in Discord. This would happen when you might have set the audio options to legacy. Disabling it can help fix the crashing issue.
- With the Discord app open, select the User Settings.
- Scroll the left pane till you find the App Settings header.
- Under App Settings, select the Voice and Video option.
- Now, you need to scroll the right pane till you find the Audio Subsystem settings.
- Click on the drop-down menu and change it from legacy to Standard.
- Now, when you interact with audio elements, your Discord should no longer crash.
Switch Compatibility mode Off
Compatibility mode is used for programs that were designed to be specifically run on older OS versions. Since Discord is supported on the latest Windows 10 and 11 versions, there is no need of running it in such a mode. Here is how you can disable it right away.
- Completely close Discord. You can end the task from task manager or right-click the Discord icon at the taskbar and select Quit Discord.
- If you have the Discord shortcut on your Desktop, right-click it.
- From the context menu select Properties.
- The Properties window will now open up.
- Select the Compatibility tab.
- Now go ahead and uncheck the Run this program in Compatibility Mode.
- Now click on the Apply button followed by the Ok button at the bottom of the Properties window.
- Now, open up Discord, use it and see if it is crashing. If it doesn’t crash, this means the issue has been fixed and you can continue using Discord.
Uninstall and Reinstalling Discord
This is the last option left for you to fix the crashing issue. If none of the above options fixed the crashing issue, it might be time to do a clean install of Discord. Sometimes, there could be some errors or missing files in the installation or it could just be that the files have gone bad. The best you can do is reinstall Discord.
- Open the Control panel and select uninstall a Program.
- You will see a list of all the programs that have been installed on your PC.
- Go through the list and select Discord.
- Right-click it and select uninstall.
- The uninstallation process will now begin.
- With Discord completely uninstalled, it’s time to download a fresh new installer for Discord.
- Simply head over here to download the latest version.
- Install the program and you should now be good to go.
- But remember to follow the above methods and disable them so that you don’t run into issues.
So, these are the steps that you will need to follow to help fix your Discord from crashing over and over. Now, if it still crashes after following all the steps, you can either choose to use Discord from your browser or take the extreme step and perform a reset of your Windows PC. This should be the final solution that will stop your Discord from crashing over.