Although Roku TV works fine and keeps streaming hassle-free, sometimes it runs into technical difficulties. If you do not hear any sound on your Roku TV but the images and videos keep displaying on the screen, you are not alone.
Many users are encountering a Roku TV sound not working issue, and here we have added some troubleshooting ways to fix it.
Today, we will see the reasons why sound is not working on Roku TV and provide you with some effective solutions to fix the issue. So, if you are facing the same issue with the Roku TV, read on to see how you can fix it.
Possible Reasons Behind No Sound Issue on Roku TV
There can be several reasons why you are not listening to any sound on your Roku TV. Some of the common ones are as follows:
- The volume of the TV is set to low.
- Your speakers might be turned off.
- You have muted the volume of your Roku TV.
- The volume mode has been set to night or leveling mode.
- Private listening is turned on for headphones-only listening with the Roku mobile app.
- The physical cable is not connected properly.
- Glitch or bug in the TV.
Now that you know the reasons for the issue, you might be looking for solutions to fix it.
How to Fix Roku TV No Sound Issue
There are multiple ways to resolve the issue on Roku-branded TVs or TVs that come with the Roku operating system. You can try these methods one by one and check if the issue is fixed on your device or not. I hope one of the below-listed methods will work for you.
Let’s dive right into the different methods.
Check the Volume
The first thing you need to do when sound not working on Roku TV is check the volume of the device and make sure that it’s not muted or low. Here’s what you need to do:
Step 1: Press the Volume Up button to increase the audio. Alternatively, you can press the Mute button to unmute the audio.
Step 2: Once you do, most likely the issue will be fixed.
If the remote is not working properly, follow our dedicated guide to fix the Roku remote not working.
Reinstall the Channel
There are many instances when installed channels on Roku may experience glitches, bugs, or interruptions. So if you’re not hearing a sound on a particular channel, try switching to a different one and checking if you are hearing the sound or not. If the problem is only with a particular service, you need to reinstall it by following these simple steps.
Step 1: On your Roku remote control, press the Home button.
Step 2: Head over to the channel where you are facing issues.
Step 3: Tap on the asterisk or * key on the remote control.
Step 4: Choose Remove from the menu that appears and confirm it.
Step 5: Once deleted, press the Home button on the remote.
Step 6: Go to the Streaming Channels and tap on them.
Step 7: In the search bar, type the channel name. Tap Add Channel to add it again.
Disable Private Listening
Private listening on Roku allows users to listen to their TV through connected headphones, but it also causes sound issues if left on by mistake. Hence, if you are seeing a headphone icon on the screen, you need to turn it off by following these simple steps:
Step 1: Open the Roku app on your device and tap Remote from the bottom menu.
Step 2: Click on the three-line icon to open Controls.
Step 3: Turn off the toggle next to Private Listening to turn off the feature.
Check the Physical Cable Connections
As mentioned earlier, if there is a lost connection with physical device connections, you will not get sound. Hence, verify if everything is plugged in correctly on the Roku device.
If you are using an HDMI cable, try using a different port to plug in the cable and see if it fixes the problem or not. Moreover, you can try replacing the cables.
Power Cycle Roku
Another thing you can try to fix the issue is power cycling the Roku TV. Unlike a simple power on and off, you need to drain the circuit of any leftover charge to ensure that the system restarts perfectly. Here’s how you can power cycle a Roku TV.
Step 1: First of all, turn off your Roku and unplug it from the power outlet.
Step 2: Wait for about 30-35 seconds before powering it back on.
Step 3: Once you power the Roku TV back on, the issue should be fixed.
Update Your Roku
Another thing you can try is to update the Roku device to fix any potential bugs or glitches. Follow the below steps to check and update the Roku to the latest version.
Step 1: Navigate to Settings > System.
Step 2: Select System Update from the menu options.
Step 3: Tap Check now, and the TV will check for a system update.
Step 4: Update your Roku if there is any.
Factory Reset Roku
If the above methods do not help you fix the problem and you’re still not getting any sound, you can try factory resetting your Roku device, as if it’s a system issue, the issue should be fixed. You can use our dedicated guide on how to reset Roku TV to perform the facotry reset.
So, this is how you can fix the Roku TV sound that is not working. I hope the article helped you understand the reason behind the issue and troubleshooting ways to fix it.
Please share any additional inquiries related to the article in the comments section. Also, please share this information with your friends and family.
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