Imagine watching something engaging like The Last of Us, anticipating what the next scene would present, and suddenly your Element TV shuts off. It doesn’t stop at that, and you notice a pattern that the TV keeps turning off at regular intervals.
It’s a slight problem that matures into a big one if you don’t pay attention to it. Usually, we blame the power connection for this sudden TV malfunction, but sometimes, internal TV settings or a malfunctioning main board can cause this problem.
We’ll discuss all the probable reasons why your Element TV keeps going black, along with the measures you can take to restore the TV to a working state. Let’s begin.
Reasons Your Element TV Keeps Turning Off
One of the following issues might be interfering with your Element TV:
- Loose or damaged power connection, cables, or outlet.
- Incorrect CEC settings.
- You use a sleep function to turn off the TV frequently.
- Problematic TV remote buttons.
- Buggy TV firmware.
6 Ways to Fix Element TV Keeps Turning Off
Try out the following methods to prevent your Element TV from accidentally turning off next time.
1. Check Power Connections
Start with a thorough inspection of the power connections. Check the TV’s power cable for any visible signs of tears or permanent damage needing replacement. Also, remove the TV from the wall outlet, connect another device, like a speaker, and run a test session. This way, you’ll know if the power outlet’s bad or not.
Another method you can use is to remove any kind of surge protector boards between your TV and the wall socket. We have had an issue where our surge protector would show an overload signal after using the TV for some time, then turn it off. Ensure a direct connection to the socket and test it.
Also, temporarily remove any external connections like an HDMI device, speaker, controller, or s
2. Check Remote Buttons
These problems affect a very small group but shouldn’t be overlooked. Ever had a jammed or broken button that accidentally does something you don’t want it to? Check your Element TV remote buttons, especially the power button, and notice if it presses fine and returns to normal.
If it doesn’t move smoothly, it’s time to change the remote because even a slight touch can send the off signal to the TV.
3. Check HDMI CEC Settings
HDMI CEC is a feature that powers the TV on when you power on an external device connected to the TV. It could be a console, a cable TV box, a streaming device, or anything else. However, the TV will do the same if you turn it off.
Sometimes, incorrect CEC settings can force the TV to turn off even when you don’t want to. So, open the Element TV settings, find the CEC option, and turn it off. Then do a test run and check if your Element TV powers off automatically.
4. Disable Sleep Timer
A sleep timer is an efficient way to automatically power off the TV when it is not in use. It’s a great feature for people who tend to fall asleep while watching shows or need to turn off the TV after a defined time (in a shop, outdoor screen, etc).
But you’ll blame the TV for a component fault if you don’t know that the timer is active.
Since Element TV comes with Google TV, Roku TV, and XUMO TV operating systems, the option to turn off the sleep timer varies with each one.
For example, you will find the timer option listed under Settings > Date and time page on a Google TV. So, check the sub-menus for sleep timer and disable them if any such setting is active.
5. Update the TV Software
System update patches current flaws and introduces new features. Don’t avoid updates for too long. Otherwise, you can encounter systemic problems like this one.
Since Element TV offers multiple operating systems, the steps to update it differ for each one. But you’ll certainly find the option in the Settings. Connect the TV to the internet, download the update, and restart it to install it.
6. Restore Factory Settings
If your Element TV keeps turning off, restoring it to the factory version is the last software fix you can try. It’ll return all the default settings and replace any problematic configuration you or someone in your house accidentally changed on the TV.
You’ll have to set up everything again manually, log in to your Google or Roku account, and set up the internet.
If that doesn’t fix your problem, it might require someone with hardware expertise. Reach out to the official Element TV support and share your problem. You won’t incur any major expenses if the TV is in warranty.
So, this is how you can fix your Element TV’s weird behaviour. Mostly, it’s due to an interfering HDMI CEC device or sleep timer, but sometimes, a faulty component or overheating can force the TV to power off automatically.
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